Business Developer

Job Summary:
Business Developer will be responsible for managing and nurturing relationships with our clients, ensuring their needs are met and they receive the highest level of service. This role involves maintaining strong client relationships, identifying opportunities for growth, and working closely with internal teams to deliver exceptional solutions.

Key Responsibilities:
- Client Relationship Management:
Build and maintain strong, long-lasting client relationships.
Serve as the main point of contact for assigned clients.
Understand client needs and objectives, providing tailored solutions.

- Account Growth:
Identify and pursue opportunities to grow accounts and expand service offerings.
Develop and execute strategic account plans.
Collaborate with sales and marketing teams to achieve revenue targets.
- Reporting and Analysis:
Prepare regular reports on account status, including sales forecasts and financial performance.
Analyze client feedback and data to improve service delivery and client satisfaction.

- Customer Service:
Address client queries and concerns promptly and professionally.
Provide exceptional customer service, ensuring client satisfaction and retention.
Conduct regular client check-ins and reviews to ensure ongoing satisfaction.

Requirements

• Strong understanding of sales and customer service principles.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.