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Technical Support Engineer 2

Hybrid
Mid-level
๐Ÿ‡ง๐Ÿ‡ท Brazil
๐Ÿ’ฐEquity
Support Engineer
Technology
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We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on supporting customers with any technical questions or issues related to Datadog. PSEs engage with Datadogโ€™s Premier Customers via asynchronous technical support channels and are also involved with relationship-building cadence calls, technical troubleshooting calls, conferences, and projects. You will work directly with Datadogโ€™s Premier Customer base and be immersed in an environment where you will expand your knowledge and skill set, be challenged, and witness your contributions to Datadog and our clients.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youโ€™ll Do:

  • Respond to technical client requests (email / chat / video call) on our fast paced team while educating our clients on the use of the platform
  • Develop ...
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Datadog

Datadog is a global SaaS business that empowers digital transformation, cloud migration, and infrastructure monitoring for organizations of all sizes.

SaaS
Technology
Cloud Computing
Small Business
Large Enterprise

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๐Ÿ‡ง๐Ÿ‡ท Brazil
Support Engineer

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