Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Estate Settlement Advisor Sr. within PNC Private Bank organization, you will be based in our Louisville, KY office.

When PNC Bank serves as the executor of an estate or trustee of a related estate settlement trust, a PNC estate settlement officer manages all aspects of the administration of the estate and trust assets—whatever they may be—in accordance with the governing documents and applicable law. These tasks include: hiring outside legal counsel and other professionals; securing, collecting, valuing, managing, liquidating, and distributing all assets a decedent may have owned, both real estate and personal property, tangible and intangible; management of court filings, tax filings, and other legal documents as needed in the administration of an estate or trust; resolving all claims against an estate; and general family and beneficiary communications and relationship management. A successful estate settlement officer has a broad yet technical skillset with strengths in problem solving, written and verbal communication, accounting for assets under administration, collaboration with internal and external partners, and most importantly, the ability to navigate the complications and surprises inherent in taking over the affairs of the recently deceased, with an always unique combination of assets, family dynamics, business affairs, and other surrounding circumstances, all while also consistently and systematically organizing and administering the estate’s assets.

Responsibilities:

• Provides every aspect of estate administration and related relationship
management services to an assigned book of estates and related trusts;
• Oversees discovery and marshaling of assets owned by estate and estate
settlement trust, wherever located, and coordinates asset appraisal,
management, and resolution of claims against the estate or trust;
• Identifying and navigating issues arising with more complex estate and trust
assets, the full spectrum of special assets (e.g., closely held business
interests, real estate and mineral interests, contractual rights and intangible
assets, art or other valuable collectibles, digital assets);
• Engage outside professionals (attorneys, accountants, appraisers,
auctioneers) as needed in order to administer assets of an estate, including
overseeing court filings for probate estate administration as necessary in a
particular state;
• Oversees the preparation by tax return preparers of appropriate tax returns
(income, gift, estate and inheritance, and fiduciary) and court or other state-
required filings for the estate and the decedent;
• Provides fiduciary decision making by ensuring account administration
consistent with the terms of governing documents (wills and trust
agreements);
• Manages family and beneficiary relationships and oversees and facilitates
distributions as provided by the governing documents;
• Supports PNC Bank’s estate settlement business both internally and with
outside centers of influence in growing future estate settlement opportunities
and providing consultation with PNC Bank clients regarding estate settlement
services; and
• Serves as a point of technical expertise when working with internal PNC
colleagues from other lines of business.

••Juris Doctor, accounting degree, business degree, and/or experience with
estate or other fiduciary administration strongly preferred.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Job Description

• Engages in fiduciary decision-making by executing the terms of any will or document in which PNC serves as executor or trustee, including estate settlement trusts and other estate-related trusts. Acts as a market or region estate settlement authority. Provides estate administration and related relationship management services to an assigned book of business and serves as a specialized fiduciary expert for estates in those relationships. Serves as a point of technical expertise and problem solving escalation for the Estate Settlement Advisor team.
• Engages in the most complex estate administration, including addressing special assets, liquidity and concentrated holdings; assisting in resolution of family/beneficiary conflicts; preserving and conserving estate assets overall; obtaining accurate valuations and meeting all administrative and legal deadlines. Supports the estate settlement business both internally and with Centers of Influence.
• Works with external entities to understand, contribute to and implement fiduciary/tax planning strategies and assess financial planning impacts for the beneficiaries. Engages in business-retention and sales opportunities and supports estate settlement advisors in similar activities.
• Ensures and coordinates the preparation of appropriate tax returns and court or other state-required filings for the estate and the decedent. Administers estate settlement trusts and other estate- related trusts.
• Serves as a subject matter resource for the estate settlement team, fiduciary and market leadership. May serve as a point of escalation for problem resolution and stand as a proxy for fiduciary leadership. Assists in determining work assignments of other estate settlement advisors.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Account Management, Accuracy and Attention to Detail, Business Development, Effective Communications, Fiduciary Responsibilities, Problem Solving, Regulatory Environment - Financial Services, Selling.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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