Project Analyst

Job Description:

What Y o u ’ll A ccomplish a s a Project Analyst, Remediation Management :

This role manages customer resolution projects for the Technology and Operations organization. These projects are specific to P3 related issues and are within the lower 20% of the Tech & Ops Remediation project inventory (i.e., smaller sized & less complex issues). The Remediation Manager must be able to learn business processes related to the customer issue, recommend a resolution path and project plan, obtain all required approvals, and manage the project to meet required deadlines.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

What You ’ll Do:

• Act as Owners: Partner with Process Owners, Compliance, Legal, and the Remediation Program Office in establishing procedures and resolution requirements to en...