- Study and assess the business processes from the automation perspective and derive the automation roadmap.
- Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented.
- Collaborate with business analysts and stakeholders to gather and analyze requirements.
- Develop and configure automation workflows to streamline and optimize business processes.
- Perform testing and debugging of RPA solutions to ensure quality and performance.
- Maintain and update existing RPA solutions as needed. Design, develop, and test automation workflows.
- Deploy RPA components including bots, robots, development tools, code repositories, and logging tools.
- Troubleshoot issues that arise in day-to-day running of RPA processes and provide timely resolutions.
- Provide training and support to end-users and stakeholders on RPA tools and digital solutions.
- Create documentation and user guides to facilitate knowledge transfer and support.
- Assure the quality of the automation (QA processes).
- Recommend and implement digital solutions that align with business goals, including but not limited to cloud computing, IoT,...
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