Venue Sales Ambassador

Octopus Energy has exciting opportunities to join our field team as an Energy Helper. We’re changing the landscape of traditional field sales and marketing and re-inventing customer interactions. We're focused on making energy greener and better, for everyone. We put our customers first and are looking for amazing people to help us do that!

At Octopus, we’re reinventing face-to-face interactions by using better customer data, our Kraken Technologies platform, and targeted local marketing to create more engaging conversations. As a Venue Sales Ambassador, you’ll directly engage with customers to promote our energy tariffs and low-carbon technologies, like solar panels, heat pumps, and electric vehicles, while showcasing the best of Octopus Energy!

This role is field-based, working at a variety of venues across the South of England. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy!

What you'll do

• Communicate with customers: we try to be available to people through as many different avenues as possible. Not only do we use digital advertising, billboards, TV ads and more, we also have hundreds of friendly energy helpers around the country who speak to customers at events and venues, to spread the word about Octopus - this will be you!
• Your role will be to ensure every conversation you have delivers excellent customer service
• You will value meaningful honest conversations, which allow customers to make informed choices and you will pride yourself on ensuring that every interaction is of the highest quality
• This is primarily a face to face role, however our Energy Helper’s need to be flexible, at times of high demand we support our customers where we are needed most, so there will be opportunities for more office based work helping our inbound telesales team or our solar sales team as examples

What you'll need

• No sales experience is necessary, we will help you with that! But if you love engaging and exciting customers, have plenty of confidence and enjoy delivering excellent customer service, we want to hear from you!An understanding of sales or customer service
• Experience in a customer centric setting where you have come up with quick and effective customer solutions
• The ability to work collaboratively with your team in order to influence and inspire
• Clear communicator with a focus on listening and attention to detail
• Honest, focused, and committed to delivering the highest levels of customer service
• Experience of working autonomously
• A driving license in order to travel to all our different venues situated across the locations

Why else you'll love it here

• £25,300 salary per year + generous commission scheme
• Octopus Energy is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
• Visit our UK perks hub - Octopus Employee Benefits

£25,300 - £25,300 a year

Note* weekend and evening shifts will be required for this role

This role will be covering Hampshire, Dorset and the Fareham area.

If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don't have a CV to hand then that's also fine... please attach a short message as your CV just telling us a bit more about you and why you're interested in a career at Octopus Energy!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.