Call Center Agent

Patrique Mercier Recruitment is currently hiring a Danish speaker to join a call center in Greece. We offer relocation assistance, ensuring a smooth transition to your new work environment.

As a Danish speaker in the call center, your main responsibility will be to provide exceptional customer service to Danish-speaking customers. This includes handling inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Joining our team means becoming part of a dynamic and multicultural work environment that promotes growth and development. You will have the opportunity to work with diverse teams, enhance your language skills, and excel in a vibrant customer service role.

Responsibilities

• Handle customer inquiries and provide support through phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Ensure customer satisfaction by delivering personalized assistance
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to optimize customer service processes
• Stay updated on product knowledge and company policies
• Adhere to quality standards and follow establish...