Call Center Representative

Patrique Mercier Recruitment is currently seeking a Norwegian speaker to join a call center in Greece. We provide relocation assistance to ensure a seamless transition to your new work environment.

As a Norwegian speaker in the call center, your primary responsibility will be to deliver exceptional customer service to Norwegian-speaking customers. This will involve handling customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Joining our team means becoming part of a dynamic and multicultural work environment that fosters growth and development. You will have the opportunity to collaborate with diverse teams, enhance your language skills, and thrive in an engaging customer service role.

Responsibilities

• Handle customer inquiries and provide support via phone, email, and chat
• Resolve customer issues promptly and professionally
• Ensure customer satisfaction by delivering personalized assistance
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to optimize customer service processes
• Stay updated on product knowledge and company policies
• Adhere to quality sta...