Our client is an air conditioning supply & installation, aircon service, gas central heating, and electrical service company. They offer high-quality installation, repair, and maintenance services across all suburbs in ACT and NSW.
They are now seeking a Accounts Assistant to join their team.
Job Responsibilities:
Daily Tasks:
- Reconcile bank transactions, ensuring accuracy in income and expenses.
- Take payments over the phone using the NAB online portal.
- Conduct outbound calls to chase debtors for outstanding payments.
- Generate and send invoices for new sales, following up with customers to confirm receipt.
- Process invoices from contractors and present them to management for approval.
- Manage the accounts email inbox, responding to general inquiries promptly.
- Monitor and respond to personal emails and Slack messages as needed.
Weekly Tasks:
- Follow up on acceptance of invoiced jobs.
- Remind technicians to bring cash or cheques to the office.
- Assist with payroll by checking timesheets for accuracy.
Monthly Tasks:
- Prepare Honey Jar reports based on the Review Register Form.
- Generate batch reports for payment processing.
Ad-hoc Tasks:
- Process refunds by sending refund forms to customers after receiving authorization from management.
- Create new Maintenance Agreement tasks using Aroflo, Synflo, Ontraport, and Sharepoint.
- Undertake other office administration tasks as required.
Requirements
- A basic understanding of bookkeeping principles is advantageous.
- Prior experience in accounts administration or a similar role preferred.
- Familiarity with accounting principles and procedures.
- Proficiency in Microsoft Office suite, particularly Excel.
- Proficiency in using email platforms and Slack for communication.
- Proficient in using NAB online portal for payment processing.
- Strong organizational skills with exceptional attention to detail.
- Excellent verbal and written communication skills.
- Ability to handle inbound and outbound phone calls effectively.
- Ability to work independently and prioritize tasks efficiently.
- Flexibility to handle ad-hoc tasks and changing priorities effectively.
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian business hours)
- Full-time job
- HMO
- Paid leave
- Christmas Bonus equivalent to 1 month's wage (pro-rata)
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Virtual Staff 365
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