Accounts Assistant

Our client is an air conditioning supply & installation, aircon service, gas central heating, and electrical service company. They offer high-quality installation, repair, and maintenance services across all suburbs in ACT and NSW.

They are now seeking a Accounts Assistant to join their team.

Job Responsibilities:

Daily Tasks:

1. Reconcile bank transactions, ensuring accuracy in income and expenses.
2. Take payments over the phone using the NAB online portal.
3. Conduct outbound calls to chase debtors for outstanding payments.
4. Generate and send invoices for new sales, following up with customers to confirm receipt.
5. Process invoices from contractors and present them to management for approval.
6. Manage the accounts email inbox, responding to general inquiries promptly.
7. Monitor and respond to personal emails and Slack messages as needed.

Weekly Tasks:

1. Follow up on acceptance of invoiced jobs.
2. Remind technicians to bring cash or cheques to the office.
3. Assist with payroll by checking timesheets for accuracy.

Monthly Tasks:

1. Prepare Honey Jar reports based on the Review Register Form.
2. Generate batch reports for payment processing.

Ad-hoc Tasks:

1. Process refunds by sending refund forms to customers after receiving authorization from management.
2. Create new Maintenance Agreement tasks using Aroflo, Synflo, Ontraport, and Sharepoint.
3. Undertake other office administration tasks as required.

Requirements

• A basic understanding of bookkeeping principles is advantageous.
• Prior experience in accounts administration or a similar role preferred.
• Familiarity with accounting principles and procedures.
• Proficiency in Microsoft Office suite, particularly Excel.
• Proficiency in using email platforms and Slack for communication.
• Proficient in using NAB online portal for payment processing.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle inbound and outbound phone calls effectively.
• Ability to work independently and prioritize tasks efficiently.
• Flexibility to handle ad-hoc tasks and changing priorities effectively.

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)