Ad Operations Manager

About Insticator

At Insticator, we believe three things – the future of social media is distributed and not siloed in the walled gardens of today; publishers deserve a one-stop shop for maximizing ad revenue; and local brick-and-mortar businesses thrive with digital media automation.

That's why our suite of engagement, ad monetization, and SaaS and media products do just that. Beyond tangible ROI from working with us, the first-party data we collect puts publishers back in the driver's seat to better understand and index audience behavior and allows for extreme precision targeting for the brands we represent.

Insticator's engagement products are geared towards helping publishers establish a strong sense of social community within their ecosystems by enticing users to be more engaged with site content and amongst each other. OKO's ad monetization platform is the ultimate toolkit for publishers. And our newest sister company, Balihoo, supercharges digital media for franchise brands as the leader in multi-location marketing.

We collectively reach over 350 million consumers monthly across our network of premium publishers and advertisers, including Kohler, Pearle Vision, Trek, Ancestry, Investing Channel, Brit+Co, Evolve Media, and many more.

Insticator is proud to be a 6x recipient of the Inc 5000 list of America's fastest-growing private companies, a 2x recipient of Deloitte's Fast 500, recognized on Crain's New York Fast 50 list, recognized by Digiday's Digiday Media Awards as a company working to modernize digital media, and awarded as one of AdWeek's Top 10 Fastest Growing Solution Providers globally.

Insticator’s Core Values

• Sleeves Up: At Insticator, we provide you with the autonomy and creativity needed to own your role. We encourage iteration where necessary so that you can drive massive impact.
• 100% Viewability: Insticator is passionate about open feedback at all levels of the company. This allows us to fail fast, create in real-time, and build an open company culture.
• Be Definitely Great: We're defiant, and that's in our blood. Challenging the status quo is a central part of who we are. We're capable of much more than what others deem impossible.

About the Role

Insticator is seeking a dynamic individual to join our Ad Operations team as we continue to grow and innovate in the digital advertising space. Reporting directly to the Senior Director of Ad Operations, you will play a pivotal role in ensuring the seamless integration of demand partners and ensuring all their needs are satisfied on time. Your responsibilities will encompass establishing and nurturing new business connections with key partners such as DSPs, SSPs, including execution of RFPs, PMPs, and PG deals. Additionally, you will be tasked with addressing ad hoc programmatic inquiries from demand partners and resolving performance-related issues swiftly and effectively.

The ultimate objective of this role is to cultivate strong collaborative relationships with our demand partners to optimize outcomes for our publishing partners. The ideal candidate will possess exceptional communication skills, a proactive and adaptable mindset, and a keen eye for detail.

At Insticator, we prioritize results over processes, so we are seeking individuals who are driven to deliver tangible results in the short term while maintaining a commitment to consistently high-quality performance over time.

A desirable additional qualification is the ability to distill and articulate complex concepts concisely, facilitating effective communication with diverse stakeholders. This position offers the flexibility of 100% remote work with working hours aligned with the EST time zone.

Responsibilities and Duties

• Establish new relationships with DSPs / SSPs from business development to the integration stage.

• Be the main point of contact for existing relationships with DSPs / SSPs.

• Address ad hoc programmatic queries from demand partners and troubleshoot performance issues.

• Collaborate closely with demand partners to maximize outcomes for the portfolio of Insticator/OKO publishing partners.

• Effectively manage and improve domain approval, domain trafficking processes across various channels and integration types.

• Perform R&D, upsell to expand the partnerships to the new heights.

• Handle the QBRs with demand partners, maintain the technical and operational roadmap plans to maximize the business outcomes.

• Communicate effectively with various internal and external stakeholders, including distilling complex concepts.

Qualifications

Professional Competencies

• Minimum of 2 years of client-facing experience in the advertising space, business development skills.
• Experience with Google Ad Manager and any other ad server technology like SpringServe, Connatix, Ex.co, Aniview.
• Experience with programmatic architecture and demand-side platforms.
• Basic understanding of Product/Project Management principles.
• Efficiency in using the Google Suite platform, including Docs, Sheets, Slides, and Gmail.
• Strong organizational and time management skills to handle multiple tasks effectively.
• Excellent written and oral communication skills to interact with
• clients and internal teams.

Cultural Competencies

• Must be able to work primarily between the hours of 9:30 AM - 6:30 PM ET

• Must have a player/coach mentality, willing to both execute and lead

• Ability to juggle multiple projects concurrently and set and meet deadlines

• Skilled at receiving and providing direct feedback

• Collaborative mindset and great teamwork skills

• Entrepreneurial & adaptable; great learning skills

• Curious, research-minded, data-informed

• Able to search for possible solutions and apply them

• Creative confidence

• Proactive communicator

• A sense of humor and a love of online culture

• Thrives in a start-up culture

Benefits

• Competitive Salary
• Paid Time Off
• Flexible work schedule