Inbound Sales Development Representative

ServiceNow is the fastest growing enterprise cloud software company in the world above $1 billion, and we believe it’s the great people who will keep us there. We hire carefully, we hire the best, we celebrate our people.

ServiceNow is currently seeking a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team. You will play a critical role in qualifying leads, profiling prospects and customers and providing input on which campaigns generate the best leads. Working in collaboration with Sales Development Reps (SDRs) and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role:

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Create, manage, and drive all inbound leads to Sales acceptance.
• Provide account team with detailed call notes in the CRM to ensure opportunities are understood and next steps are clearly identified
• Collaborate with Marketing in executing various demand generation campaigns
• Drive attendance to all company events and regional trade shows
• Understand how ServiceNow solutions address various customer pain points and
• Research, identify, and prioritize target accounts for prospecting activities
• Build prospecting contact lists
• Create org/account mappings of prospective clients
• Acquire, update, and maintain contact information within the CRM.
• Utilize and leverage internal and external technology to identify, develop and manage marketing leads effectively

Requirements

To be successful in this role you should have:

• Bachelor's degree or relevant experience
• An ambitious, creative, goal-oriented, and customer-focused mindset
• A basic understanding of Cloud computing and SaaS offerings
• Excellent listening, verbal, and written skills
• Ability to build meaningful business relationships with ServiceNow customers, prospects, and internal colleagues.
• A growth mindset, consistently working to improve your skills and adapt in a constantly changing environment
• Humble confidence and the ability to differentiate ServiceNow to customers