Life Insurance Sales Agent

We are currently looking for a highly skilled, driven, and enthusiastic Full-Time Life Insurance Sales Agent to join our growing Australian team. As a Life Insurance Sales Agent, you will play a pivotal role in helping individuals and families make informed decisions about their financial security. Leveraging our product portfolio, you will provide expert guidance, build strong client relationships, and drive sales growth. You will work out of our Sydney office located in Pitt Street, Sydney CBD.

Duties & Responsibility

• Be the voice of our company and manage a large volume of warm leads via inbound and outbound calls in a timely and efficient manner.
• Demonstrate in-depth knowledge of our life insurance products and their benefits with the ability to effectively communicate complex concepts to clients.
• Cultivate and maintain strong client relationships through exceptional communication and end-to-end service.
• Perform comprehensive needs assessments to qualify personalised insurance solutions that correspond with customers' individual needs and situations.
• Maintain a goal-oriented drive to meet weekly, monthly, and quarterly sales targets and KPI’s.
• Ensure adherence to phone calling compliance standards in coordination with our Quality Assurance team for the purpose of call monitoring.

Requirements

• Candidates must possess the legal right to work in Australia.
• Previous customer service and/or sales experience is required.
• Proven track record in sales, preferably in the insurance or financial services industry.
• Experience working in a Call Center environment is an asset.
• Excellent written and verbal communication skills with professional phone etiquette.
• Demonstrates a high degree of emotional intelligence to approach sensitive topics, such as end-of-life planning and provide compassionate support.

Attributes

• Detail-oriented, active listening, problem solver, patient.
• Quick learner who can memorise scripts and adapt to them when issues arise during a call and have a drive to succeed.
• Results-driven with a commitment to achieving sales targets and thrives in a highly competitive sales environment.
• Possesses a growth mindset, with an openness to constructive feedback and an ability to adjust accordingly.