Key Account Manager

What you’ll do to succeed

• Proactively manage a portfolio of accounts through building customer relationships by understanding their business needs and the value Insights can bring
• Qualify and develop new business opportunities within your portfolio of accounts from initial enquiry and building relationships to meet the client needs and enable Insights to maximise potential business opportunities
• Nurture clients to enable long-term relationships and enhance customer loyalty
• Work collaboratively across teams globally with a knowledge of overall business strategy and goals
• Consistently providing a legendary customer experience thereby achieving revenue and contribution targets.
• Plan and prioritise sales activities and towards achieving agreed business goals, maintaining contribution levels, margins and managing productivity output
• Ensure client information is up to date and accurate by using D365 activities tools and systems
• Manage pre and post workshop logistics, liaising closely with wider departments - Delivery team, Client Services, Legal, Finance etc.
• Follow the process steps outlined in the EPS program in a consistent and accurate manner.

Requirements...