Relationship Associate

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also out-behave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions. As Flywire continues to scale the business in China, we are in need of a Relationship Associate, Agent Partnership in China to help us build up the local team and develop local agents networks in China.

This position will be in the Education Agent Team (China) in the execution of strategies and tactics designed to increase user growth, support existing clients, improve retention, identify opportunities for improvement, provide accurate and timely issue resolution and assure Edu Agents understand Flywire’s platform.

Key Responsibilities

• Assist the Flywire Agents team to liaise and build relationships with crucial points of contact in China.
• Assist and consult on strategic plans for each potential agent partner to maximize user utilization and growth.
• Assist and manage on-boarding process for new agents and partners (f2f or virtua...