Global Head of ESG Audit Operations

Reporting directly to the Audit Services Director, you will be responsible to ensure a smooth run of our daily Operations in the Audit Department.

Your main responsibilities will be to:

• Leading and growing our Global network of Compliance Auditors (200+ auditors across 50+ countries) and Audit Support Team, overseeing recruitment, training, and performance management to build a high-performing team.
• Developing, implementing, and refining Audit Standard Operating Procedures based on stakeholder feedback and claim analysis, continuously seeking opportunities to enhance efficiency and effectiveness.
• Designing and monitoring Key Performance Indicators (KPIs) to drive project success and ensure timely, reliable audit results, utilizing data to identify trends, areas for improvement, and strategies for success.
• Overseeing transversal projects by partnering with internal teams such as sales, marketing, and IT, fostering a collaborative environment to achieve organizational goals and enhance audit service delivery.
• Maintaining continuous communication with key clients to deliver top-quality service and provide regular internal feedback on client satisfaction and areas for improvement.
• Supervising and tracking the progress of various projects managed by the back-office teams within the Audit Department, ensuring projects are advancing according to plan and meet established goals.
• Staying updated on industry requirements and trends and promoting knowledge transfer to team members to foster ongoing improvement in audit processes.

Requirements

To succeed in this role, you have:

• A Master’s degree in Engineering or any related background from an accredited University.
• Minimum 8 years of professional experience in overseeing factories Audits and people management.
• A good understanding about the Supply Chain industry, Quality norms and CSR topics.
• Excellent spoken English skills; Any additional language would be a plus.
• Very good communication and people’s skills, ability to engage with all internal and external stakeholders.
• Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
• Ability to work effectively in a fast-paced, global environment with competing priorities.
• Humble, enthusiastic and rigorous, with a taste for the field.
• Previous exposure to using AI at work or a strong personal acquaintance with AI products.

So, READY TO BECOME A QIMATE? JOIN US!