Cash Management Specialist

**Join our team as a Cash Management Specialist !

Yes, you can! That's our attitude towards our work, ambitious, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and we encourage everyone to achieve them – professionally and personally.

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to literally build a local banking champion.

Start your career as a Cash Management Specialist, where you’ll have the opportunity to enhance customer experiences and represent Luminor to partners, clients, and in key networks and communities. We’re excited to meet you—join us!

What You Will Do:

• Actively manage daily banking tasks with corporate customers:

  1. Internet bank users handling on customer level
  2. Managing daily requests and changes (accounts, cards, payment issues, etc.)
  3. Implementing new business agreements within Luminor IT systems
  4. Consulting & advising customers, bank employees on daily banking questions

• Implementing and finding proper solution fast, with keeping high quality level

• Identifying existing and potential problems and properly representing corporate customers within Luminor organization - new product development, back office functions, etc.

• Defying business needs, recommendations and driving necessary changes or improvements together with business/products development stakeholders.

• Ensuring excellent customer experience by your daily work and tasks

• Building strong relationships with corporate customers based on good understanding of Cash Management products, market environment, customer needs.

What We Expect:

• Preferable 1-2 years Experience in handling IT system (bank core systems, customer ERP’s, connection,product set up, etc.)
• Preferable Experience in handling corporate customers relationship and system crashes
• General daily banking products knowledge
• Experience in handling customer daily banking tasks
• Readiness to take ownership and long-term results orientation
• Preferable or currently studying University degree in Economics, Business Management, Finance, Banking, IT
• English and Lithuanian is required in spoken and written communication.

What We Offer:

• Flexibility. Flexible working hours, remote work and possibility to work from anywhere in Europe (in total 90 days per year)

• International teams. Teams that go outside Pan-Baltic boarders where people value challenging work together with good humour and having fun

• More vacation. Additional week of vacation available to all employees who have been in the company for 1 year or more

• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes

• Health benefits. A competitive benefits package in addition to your salary that includes health insurance in Lithuania and Latvia, and Wellness package in Estonia. As well as, Health days in case of your absence due to sickness

• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life

• Flexible benefits. Extra vacation of 2 days, upgrade on health insurance/wellness package, Employer's contributions to employee's 3rd pillar pension straight after first year of working

• Professional growth. Internal and external training programs, workshops, conferences, online training etc.

• Technical necessities. From laptop and mobile phone to monitors for your home office set-up

• Gross salary. from 2110 - 3170 EUR/month, which is to be determined depending on your level of experience and competencies

Application deadline is 31st of August.

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