Global HR Service Delivery Specialist

The Role

Key responsibilities

• Assisting with scheduling the delivery of the Academy curriculum throughout the regions based on demand.
• Registration and promotion of training events through the Academy's Learning Portal (Cornerstone on Demand). Ensuring that courses are well attended and delivered to a highly professional standard and providing an excellent people experience.
• Act as a Subject Matter Expert for the learning platform and working with cross-functional teams advise colleagues on training opportunities and learning related queries
• Collaborate with internal teams such as Learning & Leadership Development, Local HR, IT, Global Service Delivery, Global Analytics and others to solve problems, communicate and manage expectations on operational support, possible challenges and learning administration related requests.
• Develop a good working relationship with our external training providers and facilitators to secure suitable session times and dates to deliver training globally.
• Timely checking and processing of training related invoices.
• Manage cost efficient delivery of training through maximising attendance through course promotion to the relevant tar...