Dining Room Manager

Job Overview

Reporting to the Culinary Services Director, the Dining Room Manager welcomes residents and guests in the dining room, greets and seats diners to efficiently balance server capacity, and supervises dining servers to ensure a pleasant dining experience.

Responsibilities and Duties

• Greets diners upon arriving to the dining room; seats them appropriately; responds to any inquiries and offers assistance as needed
• Learn and retain residents’ names, special requests, and dietary restrictions
• Ensure dining room is set up, all items needed for service are readily available (silverware, napkins, menus, salt/pepper shakers, etc.)
• Monitors service in the dining room and assists with serving residents, as needed
• Monitors performance of dining servers, offering coaching and direction, as needed
• Ensure safe food handling
• Responsible for scheduling dining associates according to staffing plan
• Supervises and assists with dining related programs such as meal delivery, special events, guest meals.
• Ensure all residents are accounted for during each meal, and completing documentation of their attendance
• Monitors inventory of dining room supplies, and notifies Dining Services Director of what needs to be ordered
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Requirements

• High school diploma preferred/GED accepted
• Minimum of two (2) years’ experience in fine dining hospitality and/or full service senior living
• Previous management experience preferred
• Demonstrates strong communication skills
• Demonstrates good judgment, problem solving and decision making skills
• Experience working with seniors

Physical Abilities

• While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
• An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.