Director, People Operations

This Director of People Operations is an integral part of Aledade’s People Team and will be the subject matter expert for the employee lifecycle from the people systems and processes perspective for the organization to ensure an optimal employee experience. This position will currently manage three people operations associates who are responsible for employee onboarding and people team administration, along with a HRIS Systems & Data Analyst with the intention to grow the team to support the evolving system and analytical needs of the People Team.

Primary Duties:

• Build and execute a People Operations strategy that optimizes people systems and business processes in support of efficient and reliable people services; lead assessment of new/emerging technologies to meet evolving organizational needs;
• Develop and manage relationships with key stakeholders across Aledade; Partner across the company to streamline People processes, projects, and organizational change strategies;
• Review and recommend strategies to maximize our current systems and processes to scale with the company growth;
• Ensure a smooth and efficient employee experience around onboarding and offboarding and establish processes/systems to gauge feedback from employees;
• Identify and address missing components of the people systems (including HRIS and people ticketing system); design, implement and manage tools to improve capabilities;
• Manage relationships with key vendors and external service providers;
• Identify HR reporting requirements and address business data needs; construct ad hoc and recurring reports and develop ongoing system-based solutions;
• Research to maintain awareness of current trends in HR technology and data analytics to promote innovative solutions and proactive approaches to anticipate future needs;
• Oversees and maintains the optimal function of HRIS (UKG), including but not limited to, installation, customization, development, maintenance, and upgrades to applications, systems, and modules.

Minimum Qualifications:

• 8+ years of experience in human resources, including at least 3 years of direct people management experience
• 5+ years of direct experience building and optimizing processes and systems
• Extensive experience with using, managing, developing, and implementing HR systems required. Experience with UKG preferred

Preferred Qualifications:

• Able to maintain confidentiality and exercise extreme discretion
• Results-oriented and demonstrates strategic thinking, innovation, and flexibility in dealing with changing and ambiguous situations
• Proven ability to effectively communicate and influence at all levels. Demonstrates strong analytical and problem-solving skills
• Maintains the highest level of customer service, creating solutions and experiences that drive business results and employee engagement

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of payers, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives, and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents, and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days & 11 paid holidays

12 weeks paid Parental Leave for all new parents

6 weeks paid sabbatical after 6 years of service

Educational Assistant Program & Clinical Employee Reimbursement Program

401(K) with up to 4% match

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And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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