Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.
Resumen del Puesto:
El Order Flow Management Representative estara a cargo de varios procesos como son las modificaciones, cancelaciones, expiraciones, seguimiento a las ordenes pendientes de pago y seguimiento a las ordenes retenidas con el pagador. Debe tener amplio conocimiento en todos los procesos de Atención y Servicio al Cliente, manejar varias actividades a la vez y saber trabajar bajo presión en la Operación.
Deberes y Responsabilidades
- Constante monitoreo de la central (modificaciones y cancelaciones)
- Sacar como mínimo 40 llamadas diarias.
- Procesar las modificaciones en menos de 8 minutos y las cancelaciones an...
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Viamericas
Viamericas is a leading licensed money transmitter offering international money transfer services.
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