People Operations Associate

THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.

What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.

In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

WHY JOIN US?

We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans!

As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers.

Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!).

Our team of 500 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in!

THE ROLE

Our People & Talent team has big goals too. We’re creating market-leading people processes which will scale with us. This role will be fundamental to the success of these processes in ensuring we’re slick in our operations and constantly questioning how we can make it better? You’ll report to the Global People Operations Specialist and work closely with the wider team.

WHAT YOU’LL DO

• Carwow's HR system, Hibob, is the heart of our awesome People team, and we need a superstar coordinator to keep it running smoothly. You'll be the data hero, making sure everything's up-to-date with new starters, leavers, and team changes. Plus, you'll get to improve our templates and workflows, making data collection and reporting a breeze. This is your chance to have a real impact!
• From providing offer letters and contracts to celebrating promotions and providing references, you'll ensure every team member at Carwow has the documents they need, throughout their journey.
• You'll be the mastermind behind uploading and filing all new starter documents (passports, payroll and right to work info) to keep us squeaky clean.
• Keeping track of current staff and leavers' documents, ensuring our Hibob is always organised and up-to-date.
• You'll be the mastermind behind ensuring a smooth onboarding experience for every new team member at Carwow. Think about scheduling onboarding sessions, coordinating with IT, and making sure everyone's on the same page – you'll be the hero behind the scenes!
• This role will carry out benefits administration (such as adding / removing people from our Health Insurance plan), as well as Share option administration (such as creating agreements) or managing our training platform.
• Previous experience with Hibob, Pento or Freshservice is a plus.
• As you will be supporting our locations globally, being Fluent in Spanish/German/ Portuguese is a plus
• People Team Project Support - you’ll be able to get involved in supporting team projects.
• Adhoc administrative duties - such as conducting DBS checks or arranging staff gifts.

WHAT YOU’LL NEED

• Demonstrated interest in people's best practices and staying up-to-date on industry trends.
• Enthusiasm for creating a positive and engaging employee experience.
• A genuine desire to support employee growth and development.
• Experience in thinking strategically about people needs and anticipating future challenges.
• Strong understanding of data and how it can be used to inform decisions.
• Being comfortable with using a variety of systems and a quick learner
• A self-starter who takes initiative and identifies opportunities for improvement.
• Strong problem-solving skills and the ability to think outside the box.
• A data-driven approach to suggesting and implementing people process improvements.
• Excellent communication skills to advocate for change and present ideas persuasively.

INTERVIEW PROCESS

• Step 1: Talent Screen with Recruiter
• Step 2: Get to know the hiring manager
• Step 3: Values Interview

WHAT’S IN IT FOR YOU

• Hybrid working
• Competitive salary to fund that dream holiday to Bali
• Matched pension contributions for a peaceful retirement
• Share options - when we thrive, so do you!
• Vitality Private Healthcare, for peace of mind, plus eyecare vouchers
• Life Assurance for (even more) peace of mind
• Monthly coaching sessions with Spill - our mental wellbeing partner
• Enhanced holiday package, plus Bank Holidays
• 28 days annual leave
• 1 day for your wedding
• 1 day off when you move house - because moving is hard enough without work!
• For your third year anniversary, get 30 days of annual leave per year
• For your tenth year anniversary, get 35 days of annual leave per year
• Option to buy 3 extra days of holiday per year
• Work from abroad for a month
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• The latest tech (Macbook or Surface) to power your gif-sending talents
• Up to £500/€550 home office allowance for that massage chair you’ve been talking about
• Generous learning and development budget to help you master your craft
• Regular social events: tech lunches, coffee with the exec sessions, lunch 8 learns, book clubs, social events/anything else you pester us for
• Refer a friend, get paid. Repeat for infinite money

Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.

#LI-AB1