MEAL & Quality Specialist

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

The Specialist will support proposal writing, assessment, monitoring, evaluation, and accountability, through building the capacity of program staff and M&E Officers and direct involvement. The MEAL & Quality Specialist will ensure WRSS’s representation to donors is accurate and of high quality The MEAL and Quality Specialist will lead consortium partners in ensuring program quality by conducting regular meetings and operational audits.

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead the development and implementation of the Monitoring, Evaluation, Accountability, and Learning (MEAL) framework.

• Provide technical support and capacity building to consortium partners and WR M&E team on MEAL practices.

• Ensure compliance with donor requirements and project objectives.

• Prepare and present detailed reports on project performance and quality standards.

• Collaborate with the project management( RSRTF specialist and compliance and Finance specialist) team to implement recommendations and improvements.

• Monitoring

• Conduct regular operational audits and quality assessments.

• Work with the program team to develop/review M&E tools to measure progress on achieving set objectives.

• Conduct quarterly monitoring visits to all project sites and submit a field visit report within a reasonable time after the visit

• Review project M&E matrices, guide the implementation team, and supervise monitoring activities as indicated in respective project M&E matrices

• Organize and facilitate regular meetings with consortium partners to ensure program quality. Meet regularly with M&E teams and on cascading indicator tracking tools at all project locations

• Provide project monitoring updates to the Director RSRTF project management team(PMT) and Director of Grants Management and Business Development

• Develop and maintain data collection and analysis systems to track project progress and impact of projects Evaluation

• Lead needs assessments for new areas/sectors, including design, budget, and logistics for the assessment.

• Manage evaluations and assessments for existing projects, including design, budget, and logistics for the assessment.

• Lead in development of terms of reference, recruitment and supervision of external evaluation consultants contracted for assessments or evaluations.

• Lead in conducting internal project evaluations of all major projects and prepare project reports

• Conduct quarterly review meetings with the M&E team and key project/program staff in all field locations.

• Learning and Program Development

• Work closely with the business development team in the design and development of new grants and project proposals

• Regularly conduct capacity needs assessment for all M&E staff and key project/program staff in all field locations

• Conduct regular capacity-building sessions for national M&E staff to support them in their roles.

• Build the capacity of WR program and partner organizations staff on program quality and reporting.

• Coordinate regular review meetings and lessons learning events, profile lessons, and good practices for scaling up.

• Lead in recruitment, supervision, management, and capacity building of all M&E teams across all WR locations.

• Quality and Accountability

• Regularly review the Complaints and Feedback Mechanisms, document, compile and share reports from all field locations

• Ensure programming is implemented in strict adherence to Core Humanitarian Standard Principles

• Lead WRSS in establishing and improving accountability mechanisms to project participants.

• Advise on humanitarian standards and best practices.

• Represent WRSS in other forums and with other actors, as needed.

• Deputize to cover leadership positions, as needed, both field sites and country office.

• Reporting and knowledge management

• Coordinate the submission of reports to donors by ensuring data streams, reviewing draft reports, and keeping a schedule of grant report due dates to ensure timely submission.

• Compile Weekly, Monthly, and Quarterly Reports with the Deputy Country Director and RSRTF Program Specialist.

• Liaise with Home Office staff for reporting monthly indicators in collaboration with WR global monitoring systems.

• Report findings from field locations to sector experts for their advice and document lessons learned. Create and manage repository for final/ approved program documents online and hardcopies

• Ensure timely submission of all donor and internal reports per the agreement

• Work with communications team to develop and share quality human impact stories on monthly basis

Knowledge, Skills, & Abilities

• Proficiency in Microsoft Office and data collection/analysis apps and software
• Excellent written and oral English communication skills
• Ability to maintain performance expectations in a hardship location
• Proficiency in at least one M&E software

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Bachelor’s degree in international development, Statistics, M&E, or related, master’s degree preferred
• 5 years’ experience in M&E with a multi-sectoral portfolio, 3 years’ experience in humanitarian response
• Experience in reporting for grants from public funding (USG, UN, EU, etc.)
• Up to 100% domestic and/or international travel required

World Relief offers a competitive benefits package to international employees:

- Medical, Dental, Vision

- Paid Holidays + 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Maternity & Paternity Leave (subject to country requirements)

- Paid Home and Hardship Leaves

World Relief pays 100% for eligible employees:

- Group Term Life (employee)

- Long Term Disability (US Expats only)

- Accidental Death and Dismemberment (AD&D)

- Employee Assistance Program (EAP) and Mental Health/Resiliency Assistance

- Emergency evacuation insurance

World Relief - Retirement:

- 401K & Roth (US Expats Only) – WR matches up to 4%, then an additional quarter percent up to 10%

- 4% retirement plan match for all other employees, unless dictated by country law.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

· The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

· General office setting. World Relief also offers hybrid and remote schedules for limited positions.

· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

· Year-end archiving activities involve repeated lifting and bending.

· Physical, emotional and intellectual demands

· Equipment used: Employee computer (desktop or laptop), printer, and copier.

· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment.