Senior Director

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential has an unmatched opportunity to accelerate value creation for all our stakeholders through operational and financial discipline. We are looking to build a sustainable growth platform by driving more consistent performance across each of our markets through changes in our organisational model and technology platform. In order to support this growth ambition, we recognise the need to modernise our Finance Function.
As part of this modernisation there is a need to create a Finance centre of excellence to manage and run the Finance Data Repository (FDR) and associated tooling, technology and business processes. Through the Future Finance Programme (FFP), the candidate will need to partner with technology to design and build the associated product Owner processes from scratch and transition them into a BAU run model.

Key Responsibilities:

• Establish and implement ongoing framework for managing, measuring, and governing data quality.

• Implement a mindset of continuous improvement in the timeliness, accuracy, completeness and comprehensiveness of data into Finance.

• Establish protocols, tooling requirements, and processes for incident management when faced with issues on data quality or batch feed delays.

• Provide a clear product roadmap for data deliveries on FDR to all downstream data consumers

Key Deliverables

• Work with Local Business Unit’s (LBU’s) to implement data quality rules on both the Unified Data Platform (UDP) and the Finance Data Repository (FDR).

• Define and implement a centralised data quality issue tracker to monitor issues impacting Finance and work with data owners to resolve issues at source.

• Implement a continuous improvement model to detect, understand and remediate data issues in a timely fashion, with adequate managing information to inform senior leaders of the level of Data Quality Risk currently faced by Prudential Finance.

• Implement consistency checks are implemented across data sets to ensure a consistent set of data is used across Finance.

• Define and implement an operating model for managing, governing and implementing adjustments, overlays and overrides of data to ensure it is transparent and efficient.

• Implement a controlled mechanism and framework for sourcing and controlling manual data inputs into FDR.

• Provide updates on the product roadmap, data quality and incidents to the Data Governance Council.

• Oversee and review the testing strategy of FDR and associated applications.

• Partner with technology to ensure all technical feed controls are in place and that there is a clear playbook and toolset to execute when faced with unanticipated incidents with upstream data feeds of FDR processing.

• Establish non functional requirements and performance needs of FDR and monitor those targets in both release management and on an ongoing basis in production.

• Establish SLA’s for onboarding or changing data on the FDR platform, and partner with technology to develop configurable tooling to onboard data quickly and within SLA’s.

• Establish prioritisation process for onboarding new data into FDR to meet downstream needs.

• Establish a Data COE team to run and oversee all operational controls and processes. The processes and controls should be documented in Ops Risk framework, have clear procedures and meet all necessary operational considerations such as disaster recovery and location strategy.

• Work with Finance head of data governance to implement a security and entitlements model for securing and accessing Finance data.

Key Requirements

• At least 10-15yrs experience in a Data Governance or Data Quality Role
• Understands and has performed the role of Product Owner.
• Extensive knowledge of agile delivery.
• Working knowledge of Collibra/Purview or another Data Dictionary platform
• DCAM Certification or extensive Data Governance Experience in another Financial Institution.
• Operating model design – Proven track record in designing and implementing operating model design.
• Ideally has experience working in the Insurance Industry.
• Has extensive experience in managing and resolving data quality issues.
• Has extensive experience working with Audit, Compliance and Operational Risk.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.