Growth Manager

**Join our team as a Growth Manager!

Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and encourage everyone to achieve them – professionally and personally.

Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to build a local banking champion.

As a Growth Manager (focus on mortgage loans) you will manage sales and process related initiatives to drive growth and efficiency across channels based on business development strategy. You will also ensure everyday support to frontline teams about product, application process, features, customer servicing process and sales.

What You Will Do:

• Supervise the entire private lending business from lead generation through to monetization and retention to maximize immediate and long-term ROI

• Lead business growth strategy development and execution to deliver banks business goals across all distribution channels and markets

• Oversee end to end customer journey and lead continuous cross-functional improvements based on efficiency and new business opportunities

• Coordinate lending activities in coordination with relevant stakeholders to ensure appropriate coverage, efficiencies, and quality of service

• Work on increasing loan production, product, and service sales, and reduce errors in application processing, through on-going training and coaching of lending and retail team

• Ensure that new lending operational excellence and continuous improvement are key focuses and are supported throughout the lending teams

• Conduct analysis of lending capabilities, market research, and user research to make recommendations for strategic priorities to ensure sales initiatives are driving profitable growth

• Create, implement, and lead strategies for establishing new dealership relationships

• In partnership with relevant stakeholders (internal and external), lead campaigns end-to-end from conception to defining objectives, execution, tracking, and reporting

• Everyday sales and service support to front line – communication about changes, sales arguments and scripts, sales materials, input to sales and servicing processes.

What We Expect:

• Educational background in economics, finance, management or any related field
• Prior experience and deep knowledge about lending area with an up to date understanding of lending area related regulations
• Ability to design efficient end-to-end processes
• Development focus, ability to translate strategic business thinking into sales, products and IT “language”
• Customer focused with an ability to flexibility and openness to change
• Good negotiation and presentation skills
• Ownership, proactivity and leadership while being a strong collaborator and a team player
• Ability to use Google analytics & SEO
• Fluent English and Lithuanian are required in spoken and written communication

What We Offer:

• Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humor and having fun
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 3300 - 4000 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is 9th of the September. We are looking for a candidate primarily already located within the Baltics please apply with your CV in English and PDF format!