Head of Product Design

What you’ll do and how you’ll make an impact:

Learning is the only human superpower. It’s a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage.

LearnWorlds’ vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives and cultivating a brighter, more resilient future for everyone.

Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations.

We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success.

The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. Today, LearnWorlds has c.10.000 customers in more than 140 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.

Role Purpose

We are seeking a passionate and strategic Head of Product Design to lead our product design team. As a Product Design expert, they will be responsible for defining and implementing the design strategy, leading and mentoring the design team, and ensuring the highest standards of design quality and innovation. All these always aligned with LearnWorlds’ business objectives. The ideal candidate will have a proven track record of leading design teams, a deep understanding of UI/UX design principles, and a passion for creating exceptional digital learning experiences.

Typical Tasks & Activities

• Define and implement in a hands-on way the product design vision and strategy that aligns with LearnWorlds’ business goals, brand identity, and user needs.
• Oversee the end-to-end design process, from user research and concept to final implementation.
• Develop, document, and enforce design guidelines, ensuring consistency and quality across all product interfaces and experiences.
• Conduct user research, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.
• Analyze user feedback and behavior data to continuously refine and improve the user experience.
• Manage design projects, including timelines, resources, and deliverables, in the most efficient way.
• Collaborate with cross-functional teams, including product management, engineering and marketing, to prioritize design tasks and align with product roadmaps and timelines.
• Collaborate with customer success & support teams to understand user pain points and incorporate feedback into the design process.
• Lead, mentor, and inspire a team of 3 Senior Product Designers, providing guidance, feedback, and support to their professional growth.
• Track and report on design team performance metrics, identifying areas for improvement and implementing solutions.
• Stay updated with the latest industry and design trends, new tools and technologies, integrating them into the design process to foster innovation.

Requirements

• Bachelor’s or Master’s degree in Design, Human-Computer Interaction (HCI), Industrial Design or a related field.
• 7+ years of experience in product design. Experience in a leadership role will be considered as a plus.
• Strong portfolio showcasing innovative design solutions and successful product launches.
• Proficiency in design tools such as Figma and Adobe Creative Suite
• Excellent communication, presentation, and interpersonal skills.
• Proficient in English, both written and verbal.
• Strong problem-solving skills and the ability to think strategically about both design and business challenges.
• Experience in the e-learning or SaaS industry is a plus.

Benefits

• Private life and health insurance plan
• Fully remote work if you prefer to work from home, apart from when we have team meetings a few times per year
• Your personal annual training budget
• An annual home office allowance to set up your personal space
• Company laptop
• 23 days of paid time off
• 3 early summer Fridays in July and August
• A free LearnWorlds School to build and sell your own courses
• Work in one of the globally top 5 e-learning courses platform
• An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning
• An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential
• Annual company retreats (see the video of our latest retreat).