Airport Terminal Manager

✈️ Lead by Example and Build a Winning Team!

Are you a leader who wants to work side-by-side with your teammates to create a well-oiled machine? As an Airport Terminal Manager at Pacific Aviation, you’ll be at the forefront of building and developing a high-performing team, from hiring the right people to fostering a culture of collaboration and efficiency. Your hands-on approach and proactive leadership will ensure that resources are used wisely, problems are solved before they overflow, and a healthy culture provides a virtuous cycle of growth.

What You Will Need To Do: (Key Responsibilities)

Team Leadership

● Hire Right: Recruit, onboard, and develop a high-performing team.

● Stay Aligned: Maintain an open dialogue with teammates to stay plugged in and on track.

● Plan Ahead: Implement succession planning to nurture future leaders.

Operational Excellence

● Scheduling: Develop and maintain efficient work schedules, adapting to operational needs.

● Continuous Improvement: Lead process improvement initiatives, proactively identifying and implementing enhancements.

● Side-by-Side: Provide on-the-floor leadership for employees to offer real-time support and coaching.

● Client Relations: Serve as the daily point of contact to make sure that service level expectations are met.

Performance Management

● Resource Utilization: Oversee labor costs and manage budgets to meet financial targets.

● Efficiency: Identify and implement cost-saving initiatives without compromising service quality.

● Reporting: Ensure accurate billing and timely financial reporting.

Requirements

● Strong hands-on leadership skills with a focus on team development and performance. (3+ years in aviation or a relevant service industry).

● Outstanding listening and communication skills and the ability to build strong team member and client relationships.

● Ability to work in a self-managing team.

● Business knowledge to manage budgets and drive cost efficiencies.

● Flexibility to work in different shifts including weekends and holidays - to lead by example and stay in touch with the operation.

Benefits

💰 COMPENSATIONS & BENEFITS:

● Competitive base salary of $55K - $58K

● Performance-based bonuses tied to key metrics.

● Comprehensive benefits package: Medical, Dental, and Vision insurance, along with 401(k) with match.

● Paid Time Off: Vacation, sick leave, and holidays.

● Collaborative leadership team.

Please visit our career page to learn more about our Company Values.

At Pacific Aviation, we celebrate diversity and believe it makes us stronger. Our varied backgrounds and perspectives benefit our employees, services, and community. All candidates are evaluated based on merit alone.

Pacific Aviation is an equal opportunity employer, we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees. During the application and on-boarding process, you may be asked to share your personal characteristics and data with us. This helps us understand our applicant pool to make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.