Localization Engineer

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview

Due to an ever increasing number of products, we need an additional Localization Engineer. Working closely with our Development and Content teams, you will coordinate the localization of our software and content in 8 languages (French, German, Dutch, Italian, Portuguese Brazil, Spanish LatAm, Italian, Dutch, Japanese & Chinese Simplified). This is an autonomous intermediate role that takes on preparation of localization toolkits, post-processing of translated files and other localization deliverables with little or no supervision. The Localization Engineer will often work with senior and junior members of the team across all phases of assigned translation projects.

Key Responsibilities

• Analysis of document, software, e-learning, and website localization kits including all source files for quotation.
• Preparation of localization toolkits from a variety of sources for translation (.properties, .rc, .idml, .yml, .json, .xliff, .docx, .xlsx, .indd and more), which include all the files and instructions for translation. Product analysis, file format conversion, batching. Post-processing of translated files.
• Perform post-delivery proofing, linguistic quality assurance reviews and tests.
• Automation & systems integration between applications and translation systems.
• Maintain existing and write new localization windows batch scripts
• Collaborate with Localization Manager, Channel Partners, translation vendors, and other stakeholders to meet project deadlines.
• Participate in trainings, webinars and demos of different technologies/applications related to localization and internationalization.
• Create effective presentations and material to provide training and learning resources for others.
• Coordinate translation work with translation vendors using XTM Cloud.
• Test new applications/websites to check for localization issues.
• Prepare test environments (hardware, software).
• Enter defect reports and work with localization analysts and developers to reproduce and troubleshoot problems.

Required Experience/Skills:

• Fast learner, you are very organized and detail oriented.
• Strong researching skills in order to analyze a question or problem and reach a solution.
• Ability to meet deadlines and work under pressure.
• Strong verbal and written communication skills.
• Professional working proficiency in English and another language (French, German, Portuguese, Spanish, Italian, Dutch, Mandarin Chinese or Japanese). Curious to learn others.
• Skilled in a variety of publishing and editing software (MadCap Flare, MadCap Lingo, Rise360, Camtasia, Vidyard, InDesign, FinalCut, Photoshop, Office Suite etc.).
• Able to read code and find defects in implementation without using the software’s GUI.
• Able to use GitHub to get and commit files from different repositories and troubleshot issues.
• Advanced knowledge and ability using multiple editors, localization tools, open source alternatives etc.
• Experience in the localization field.
• Experience in automation for localization.
• Experience using CAT tools.

Nice to have:

A linguistic background

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.