Strategic Account Manager Poultry

Job Description

The objective of this field function is to implement the business unit and the organizational strategies effectively and successfully. The main goal is to maximize the sales of poultry products in the countries by promoting and servicing the products and by implementing marketing and sales activities in direct and indirect contact with the customers.

**Internal and external collaboration:

• Ensures continuous cooperation, communication and sharing of information with the Business Unit Director, the Marketing Manager, Technical Managers and the logistic team in the CER.
• Shares and implements best practices within the country and across the region.
• Builds and maintains business relationships with targeted customers, KOLs and authorities and ensures customer satisfaction, trust and loyalty to the company and its products in order to meet or exceed annual sales objectives.
• Gives constructive feedback to the Marketing Manager on the acceptance of the promotional campaign and materials, including digital marketing campaigns.
• Decides on escalated commercial cases up to the level of its authority.

**Development and implementation of the commercial plan:

• Ensures the development and implementation of the yearly commercial plan and monitors the impact and comes with actions.
• Identifies customer needs, segmentation, drivers / barriers, and develops segmentation strategies.
• Measures the performance, supports SFE guidance and guarantees an accurate CRM system data update.
• Analyzes and concludes on available customer, market, and competitive data and provides feedback to team on effectiveness of plan’s implementation.
• Prepares, administers, monitors, calculates, and evaluates customer loyalty programs of the business units.
• Represents together with the team the organization on conferences and exhibitions.
• Leads cycle meeting preparations and the agenda in close collaboration with marketing-technical departments.
• Reports sales activities, market trends, competitor activities and any market intelligence data.
• Stays updated in terms of professional and scientific information and communicates this to the team in order to stimulate the sales of products and services of the organization for customer support purpose.
• Cooperates cross-country with other sales managers and the logistics teams in order to ensure optimal product supply.
• Maintains relationships with distributors of veterinary products in respect to provide sufficient product information and commercial support including follow-ups on reclamations, out-of-stock (OOS) situations
• Ensures that all activities are in line with compliance and code of conduct.

Skills Required:

• Secondary education. A university degree (veterinary medicine, agriculture, life sciences or BA) is an asset
• Minimum of 3 years’ experience in a commercial position or other relevant experience, preferentially in AH market
• Proven successful experience in leading and coaching people is an advantage
• High level of personal motivation and results-oriented
• Team player with leadership qualities and ability to work effectively cross-functionally
• Excellent communication and negotiation skills with a portion of constructive assertiveness
• Good sales analytical skills and a strategic mindset
• Excellent organizational and planning skills
• Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
• Fluent English (verbal and written)
• Ability to travel abroad 15%

Competencies

• Drive Results - Manager
• Focus on Customers & Patients - Manager
• Business & Financial Acumen - Advanced
• Strategic Thinking - Advanced
• Productive Communication - Advanced
• Problem Solving - Advanced
• Customer Engagement - Expert
• Account Management - Expert
• Sales Acumen - Expert
• Negotiation & Contracting - Expert
• Commercial Analytics & Data Management - Advanced
• English -Advanced

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

25%

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

09/23/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.