Instructional Designer

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

Responsibilities

• Responsible for analyzing, designing, developing, implementing, and evaluating of leadership materials and proposing changes as needed.

• Create engaging learning activities and compelling course content that enhances retention and transfer

• Develop a cohesive, relevant curriculum by partnering with organization leaders

• Work with subject matter experts and identify target audience’s training needs

• State instructional end goals and create content that matches them

• Project, manage, and review the quality of output

• Applying instructional design theories and methods, and utilizing multimedia tools to enhance the learning process.

• Conduct instructional research and develop assessment instruments

• Create supporting material/media (audio, video, simulations, role plays, games, etc) • Decide on the criteria used to judge learner’s performance and develop assessment instruments

• Maintain project documentation, participant roster, and course folder

• 360 learning experiences, click, and-drag based interactions using Adobe Captivate

• Research and implement new technologies into instruction

Qualifications

• Candidates must possess at least a Bachelor's/College Degree in any field.

• Required language(s): English, Filipino

• At least 3 year(s) of working experience in the related field is required for this position.

• Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent.

• With 1 year BPO experience

• Applicants must be well-versed in creating E-courses and videos in Adobe Captivate and Articulate 360

• Willing to work on shifting schedules

• Willing to work onsite in Bacolod/Manila (Bench or Eastwood)

What we do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.