Business Analyst

Who We Are

Massive Rocket is a high-growth Braze & Snowflake agency that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 years ago, we have experienced swift growth and are now at a crucial juncture, aspiring to reach $100M in revenue. Our focus is on delivering human experiences at scale, leveraging the latest in web, mobile, cloud, data, and AI technologies. We pride ourselves on innovation and the delivery of cutting-edge digital solutions.

Every role at Massive Rocket is Entrepreneurial - Successful people at Massive Rocket will not only think about their role but understand the roles around them, their goals and contribute to the success and growth of their team, customers and partners.

What We Offer

🚀 Fast-moving environment – you will never stop learning and growing

❤️ Supportive and positive work culture with an emphasis on our values

🌍 International presence – work with team members in Europe, the US, and around the globe

🪐 100% remote forever

🌴 Flexible Vacation Policy

🧗🏼‍♂️ Career progression paths and opportunities for promotion/advancement

🍕 Organised team events and outings

What we’re looking for

As a Business Analyst at Massive Rocket, the individual is responsible for facilitating communication between clients and Massive Rocket teams by capturing, maintaining, and disseminating business and system requirements.

The role involves supporting the sales process and project discovery phases by establishing connections with key stakeholders and consolidating their input into a cohesive understanding of project objectives.

Throughout the project lifecycle, the Business Analyst will maintain and refine this understanding, ensuring a single source of truth for all relevant stakeholders regarding project requirements.

Additionally, the Business Analyst will provide ongoing support to Massive Rocket teams by translating business and system requirements into use cases, user stories, and workflow documentation.

Responsibilities

• Elicit and analyze requirements from clients through interviews, workshops, and other requirement gathering exercises.

• Structure and document client requirements in a clear and accessible format, using tools such as Asana, Jira, and Confluence.

• Act as a liaison between clients and project teams, ensuring both parties are aligned on project requirements.

• Facilitate communication across project teams to ensure everyone is informed and equipped to meet project requirements.

• Apply Agile methodologies and participate in sprint planning, reviews, and retrospectives to ensure projects are delivered efficiently and effectively.

• Contribute to the continuous improvement of our project management processes, incorporating best practices in Agile and project documentation.

• Work closely with technical teams to integrate Braze with customer applications, ensuring seamless deployment and functionality.

Qualifications

• Minimum of 5 years of experience in business analysis, with a proven track record of successful project delivery.

• At least 2 years of experience working directly with clients in a business analysis or product management role.

• Strong requirement elicitation and documentation skills, with the ability to translate complex business needs into clear, actionable requirements.

• Experience working in an Agile environment, with a solid understanding of the scrum framework.

• Proficiency in project management tools such as Asana, with desirable skills in Jira and Confluence.

• Knowledge and experience in digital consumer engagement, marketing automation, ideally with experience in technologies such as Braze, Snowflake, Segment, and mParticle.

• Excellent communication, interpersonal, and analytical skills.

• Ability to work independently and in a team-oriented, collaborative environment.

During the process, please be ready to provide:

• Valid work visa - Massive Rocket does not provide sponsorship at the moment.

• Proof of identification: ID card, passport, Utility bill (Gas, Water, Electricity)

• 2 references - Name, Relationship, Contact details (Email, Mobile)

• Contractors Only: proof of incorporation and insurance

Note: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.