GTM Operations Analyst

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.

GTM Operations Analyst

The GTM Operations Analyst will oversee LetsGetChecked commercial operations activities in support of the Account Management function and drive improvement processes for Go-To-Market Operations where required. Responsibilities for this role include:

Responsibilities

• Acting as the LGC Account Management subject matter expert and key point of contact for CRM, including forecast and funnel management, client segmentation & planning, and competitive analysis (Win/Loss, Voice of the Client, Retention, etc)
• Creating and enhancing dashboards, reports, metrics, etc, to provide stakeholders with accurate, real-time visibility
• Proactively monitoring and analyzing client performance, reporting findings, and conducting analyses as needed to support commercial needs and initiatives
• Communicating insights and data findings to influence decision-making and drive action to achieve business goals
• Establishing Client Health framework through partnership with Commercial Leaders and subsequently managing the process on an ongoing basis
• Leading Voice of the Client initiatives such as NPS/CSAT surveys, Executive Sponsor program management, participation in future Client Advisory Boards, etc.
• Partnering with Commercial Leaders to create, maintain, and enable stewardship framework
• Partnering with Commercial Leaders to support key growth initiatives and day-to-day GTM Operations
• Partnering with GTM Enablement to ensure role specific training and materials including new hire onboarding enhancement, training materials and adoption tracking for key commercial tools & process, and bi-annual Commercial team meetings
• Interfacing effectively between Finance, Product, Marketing, Implementation, and all Verticals

What we are looking for…..

• Requires 1-3 years of account management or client success/revenue operations experience
• Self-starter and process owner mentality
• Be solution-oriented and resourceful
• Ability to effectively work cross-functionally in a growth environment
• Experience with Salesforce and business intelligence systems (Looker preferred)
• Strong written and verbal communication skills

Alongside base salary of $90,000-$95,000 we offer a range of benefits including:

• Health, dental & vision insurance
• 401k Matching contribution
• Employee Assistance Programme
• Annual Compensation Reviews
• Flexible PTO Policy and 3 paid volunteer days per year
• Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
• A referral bonus programme to reward you for helping us hire the best talent
• Internal Opportunities and Careers Clinics to help you progress your career
• Maternity, Paternity, Parental and Wedding leave

To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/