Enterprise Sales Engineer - Digital Operations

We seek a qualified and competitive technologist to join our team. An xMatters Enterprise Sales Engineer translates xMatters’ technology into business solutions with measurable benefits. This role will work with our field sales to engage directly with clients and prospects to frame our solution within our Digital Operations pillar, and specifically aligned with DevOps, ITOps, RunOps, DevSecOps and traditional Major Incident Management/ITSM.

We focus on key use cases that are impactful to the above “Ops” teams, SREs, and incident managers who focus on business impacting issues.

What you'll do:

• Assist sales with discovery with clients to understand technical and process challenges in order to establish current state, next steps in maturing processes and future vision.
• Collaborate on building and delivering compelling solution demonstrations based on client requirements and best practices.
• Collaborate with sales to build and deliver business justifications to senior executives, IT Managers and client procurement.
• Leverage your knowledge of delivering applications using an automated CI/CD process to frame value-based discussions.
• Use your skill of articulating technology vision aligned with Digital Transformation, DevOps, DevSecOps and IT Operations to highlight our measurable business value.
• Deliver well scoped and managed proof of concepts that integrate across multiple tools to drive automated incident response.

What you'll bring:

• 3+ Year(s) of Experience in SaaS solution presales with additional experience in development, devops, consulting and customer success management
• Passionate about technical solutions and working with customers
• Experience with Cloud Native and Hybrid solutions
• Experience with JavaScript, or a working knowledge of common development languages to enable basic scripting
• Bachelor’s degree in IT/Computer Science or similar certification/knowledge in a closely related field
• Experience or exposure to DevOps teams, tools, and culture: Continuous Integration/Continuous Delivery (CI/CD), Configuration Management , Monitoring/management solutions, ITSM (helpdesk) solutions
• Excellent communication skills, written and verbal
• Demonstrated history as a public technical or company advocate through roundtable discussions, webinars, blogs or other articles
• Strong ability to engage with clients and build relationships
• Team player, with strong self-starter attitude
• Ability to handle objections and educate prospects in a consultative manner
• Travel up to 30%

The reasonably estimated salary for this role at Everbridge ranges from $120,000 - $150,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.

About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.