Sales Operations Analyst

Sales Operations Analyst, Asia and Oceania

Job Title – Sales Operations Analyst, Asia and Oceania

Location – Malaysia or TBD?

Overview of Position:

The Sales Operations Analyst, Asia and Oceania role manages the progression of a sales opportunity in the pipeline from inception until handover to Order to Cash (OTC) and Service Delivery. This critical role ensures data integrity and adherence to corporate policies and procedures, leading to improved forecasting, profitability, and cash collections. You will be assigned to lead the Asia and Oceania region with cross-vertical responsibility (including Cruise, Commercial Maritime, Energy and Enterprise / Emerging Markets). The Sales Operations Analyst is the point person for Sales on any sales operations related matter.

The role oversees sales support functions, including but not limited to digital transformation in the sales ordering process, pricing exception approvals, and ad-hoc sales support requests. Recurring objectives for the position are intended to enable:

• Better strategic visibility and alignment across business lines
• Improved ability to prioritize resources and focus based on business opportunities
• Better fidelity in near and long-term forecasting
• More “data driven” and less subjective decision making
• Improved efficiency and accuracy in sales ordering through digital transformation

What you will do:

• Attend internal sales meetings hosted by VP or SVP as well as pipeline reviews on a monthly basis
• Actively monitor CRM for compliance to pipeline guidelines and data accuracy
• Ensure renewals are captured in CRM and are renewed before expiration date
• Understand the stage of an opportunity and anticipates Sales’ needs to close
• Support Sales’ efforts in preparing for and closing the opportunity
• Validate order compliance with Product pricing guidelines and required approvals
• Coordinate final execution of order, including as required and in coordination with account executives, the engagement with large accounts to finalize inputs needed.
• Once executed, submit request to OTC/Service Delivery through appropriate platform and as needed ensure order is processed and working through the system
• Enable digital transformation in the sales ordering process

What we need from you:

• Bachelor’s Degree or equivalent
• 5 years of related professional experience
• Highly analytical and detail oriented
• Innovative, solving problems creatively with positive can-do attitude
• Hands-on experience with Dynamic CRM with experience in sales processes and CRM best practices
• Ability to work well under pressure and prioritize workload and multiple projects
• Excellent verbal and written communication skills with ability to tailor communication style for the recipient
• Proven team player

Even better if you have:

• Experience with communication services
• Experience with Microsoft Dynamics ERP
• Experience with digital sales platforms
• Experience with sales proposals
• Prior project management experience

About Speedcast

Speedcast is a leading communications and IT services provider, delivering critical communications services to the Maritime, Energy, Mining, Media, Telecom, Cruise, NGO, Government, and Enterprise sectors. The company leverages its global network platform to provide fully connected systems that harness technologies and applications to transform what remote operations can achieve. With the world’s most comprehensive network, Speedcast enables faster, seamless pole-to-pole coverage from a global hybrid satellite, fiber, cellular, microwave, MPLS, and IP transport network with direct access to public cloud platforms. The company integrates differentiated technology offerings that provide smarter ways to communicate and distribute content, manage network and remote operations, protect and secure investments, and improve the crew and guest experience. With a passionate customer focus and a strong safety culture, Speedcast serves more than 3,200 customers in over 140 countries. Learn more at www.speedcast.com.

Speedcast has successfully completed its restructuring process and emerged from chapter 11 proceedings under the ownership of Centerbridge Partners, L.P. Following Centerbridge’s USD $500 million equity investment in the company, Speedcast now has a clean balance sheet with no secured debt and a healthy cash balance, optimally positioning it as a stable, long-term partner for its employees, customers and vendors.

About Centerbridge Partners, L.P.

Centerbridge Partners, L.P. is a private investment management firm employing a flexible approach across investment disciplines—from private equity to credit and related strategies, and real estate—in an effort to find the most attractive opportunities for our investors and business partners. The Firm was founded in 2005 and as of January 31, 2021 has approximately $28 billion in capital under management with offices in New York and London. Centerbridge is dedicated to partnering with world-class management teams across targeted industry sectors and geographies to help companies achieve their operating and financial objectives. For more information, please visit www.centerbridge.com.

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast:

• Our global presence – you get to work with clients and colleagues all over the world, in every continent
• Talented teammates – your co-workers are the best and brightest in the industry
• Industry leadership – be part of the latest advancements shaping the future of communications
• Ability to develop skills – work across departments to gain new skills and valuable experience
• Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.
• Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
• Work on diverse projects – every day is different with our customers from a range of industries around the world

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics.

Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast:

• Our global presence – you get to work with clients and colleagues all over the world, in every continent
• Talented teammates – your co-workers are the best and brightest in the industry
• Industry leadership – be part of the latest advancements shaping the future of communications
• Ability to develop skills – work across departments to gain new skills and valuable experience
• Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.
• Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.
• Work on diverse projects – every day is different with our customers from a range of industries around the world

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available by visiting the below link:

[https://www.eeoc.gov/employers/upload/poster%5Fscreen%5Freader%5Foptimized.pdf>

Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.