Experian is looking for an accomplished Service Quality Engineer to support projects and developers using different technologies. You will help ensure our platform delivers the highest levels of quality supporting Experian's delivery of service to consumers. This is a technical role requiring excellent technical skills supporting a powerful, enterprise level data platform built on Java, Python and Kafka operating in AWS Cloud.
Service Quality Engineers investigate the cause of product issues, we measure their scope and influence and when we can't fix them ourselves, we work with our Platform and Engineering teams to reach a solution and establish testing to avoid regression.
Service Quality Engineers investigate and resolve product issues, collaborating with Platform and Engineering teams. They manage issues through the entire lifecycle, from detection to resolution, and focus on protecting consumer data. The team also develops testing, automation, and monitoring to prevent future issues.
You will be reporting directly to the Service Quality Engineering Manager.
Essential Duties/Responsibilities
- Hands-On collaboration as main member of the service quality team improving ...
Experian
Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions.
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