Job Responsibilities:
- Exceptional Troubleshooting Experience, Skilled in SQL and Front end application workflow.
- Understanding of database and table structure.
- Ability to troubleshoot errors, identify processes impacting performance, connect to databases hosted by the client.
- Identify client network connectivity issues, install applications.
- Ability to assist with login and password issues for patients, providers and office staff.
Technical Skills:
Windows Admin - Server OS (2008, 2012,2016, etc.) and troubleshooting skills, Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration & troubleshooting, Windows log analysis, Users and group permissions in active directory, File share permissions Networking โ VPN tunneling, Network Connectivity DBA โ Performance Tuning/ optimization, Indexing, DB maintenance.
Requirements
Our most successful candidates will have: -
Application Skillset Required
- EHR & PM
- Clinical Templates (ACE)
- Patient Portal (Patient Experient Platform)
- Virtual Visits (Patient Experience Platform)
- Mobile
- Utilities (HQM, Dashboard, NextGen, etc.)
- Interfaces
- Template Editor
Eligibility:
- Must be a Graduate.
- Must have 3-5 years.
- Willing to work in Night Shift.
- Good communication skills
- US client interaction experience
Additional information
All your information will be kept confidential according to EEO guidelines.
US time zone. Night Shifts.
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Sutherland
A company providing customer service and support to clients in various industries.
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