Field Service Engineer

Responsibilities / Tasks

At GEA Imaforni we are seeking a highly motivated Service Engineer for bakery technologies. This position will provide strong technical support to our customers both at site and/or remotely/on-line. This position will also support Service Team on service development.

The role is based in Verona, Italy and the role requires to perform inspections visits/maintenance tasks at customer sites (worldwide) approximately 120-150 days/yr (non-consecutive).

Your Tasks

▪ Perform site troubleshooting, service audits - “Health checks”

▪ Perform service maintenance, planned and unplanned

▪ Provide On-line and On-site assistance

▪ Preparation and execution of site visits/maintenance tasks at Customer site

▪ Preparation of comprehensive service report and support the service offers preparation

▪ Perform Electrical and Mechanical inspections, adjustments, repairs and reporting to Customer

▪ Support development of service business

▪ Support GEA Region and Country service organizations, performing training on the job and remote training

Your Profile / Qualifications

Your Skills

▪ Preferred background is electrical/automation, preferable in bakery industry

▪ Capability to understand customer needs/requests (internal/external customers) supporting the grow of service business

▪ Reading and understanding PLC codes

▪ Software knowledge (setting devices as Siemens, Rockwell)

▪ Good communication, interpersonal and presentation skills, able to communicate / deal professionally with both internal and external customers

▪ Organized, has an analytical mind and able to eliminate obstacles through creative and adaptive approaches

▪ Independent, service driven and open-minded; works well in teams

▪ Highly motivated and has strong sense of ownership

▪ Willing to travel

▪ Good knowledge of English (both spoken and written). Knowledge of other languages is an advantage

Did we spark your interest?
Then please click apply above to access our guided application process.