Retail System Business Analyst

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you’re joining a global, purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth – you’ll have access to free executive coaching on-demand.

This Role is Tailor-Made for You Because:

A Day in the Life:

The Business Analysts (BA) is responsible for bridging the gap between IT and the retail business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to the company stakeholders.

The BA engages with business leaders and users to understand how data-driven changes to process, products, services, software, and hardware can improve efficiencies and add value. They must articulate those ideas but also balance them against what is technologically feasible, as well as what is financially and functionally reasonable.

The business analyst position requires both hard skills and soft skills. The work closely with users, technicians and the leadership team and need to know how to pull, analyze and report data trends. They must also be able to share that information with others and apply it on the business side.

RESPONSIBILITIES BUSINESS FOCUS

• Overall responsibilities include

o Evaluating business processes and Uncovering areas for improvement

o Performing requirement analysis and implementing adequate solutions

o Anticipating business needs and developing system roadmap

• Responsible for the technical analysis and integration of the following environment (list non exhaustive):

o SAP CAR

o POS system

o Store Allocation system

o CRM

o Store Back Office system

o Store inventory management system

o Other retail related systems

• Understanding Japan 3PL system and processes

• Supporting the Global IT team in executing the global IT roadmap

• Leading reviews of current retail business processes and establishing optimization strategies.

• Creating technical documentation such as user manuals, system specification • Effectively communicating and documenting ideas and plans to cross-functional team members and management.

• Leading meetings related to retail IT.

• Ensuring that solutions being deployed meet business needs and requirements.

• Performing technical testing and supporting UAT.

• Managing projects, developing project plans, and monitoring system performance.

• Lead store IT project plan including systems and infra requirements.

• Managing competing resources, priorities , deliverables and ensuring timely completion of projects.

• Supporting additional initiatives necessary for the expansion of the company

To Land This Role:

• 5+ years’ experience with Information Technology organization and systems.
• Good understanding of an ERP system infrastructure (preferably SAP S4 Hana)
• Experience in implementing and administrating POS systems (preferably SAP) • Good understanding of In-store infrastructure
• Communication in English and Japanese is mandatory.
• Experience in business processes and applications. (ITIL certified preference) • Preferably experienced in the Retail industry (understanding industry fundamentals).
• Experience in project management (PMP certification is a plus)
• Bachelor Degree/Master’s Degree in Business or Technical Discipline or an equivalent combination of education, training, and experience.
• Exceptional analytical and conceptual thinking skills.
• Excellent documentation and presentation skills.

Why You'll Want to Join Our Team:

How We Work Together

• Adaptable – We change before we have to
• Entrepreneurial – We own it
• Collaborative – There’s no “I” in Tory
• Client & Brand Focused – We put ourselves in Tory’s shoes
• Live the Values – We show up for each other
• Functional Expertise – We’re constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.