Executive Assistant

ISTA Personnel Solutions is a leading provider of Business Process Outsourcing (BPO) services, offering innovative workforce solutions to a diverse client base. Our team is driven by a commitment to delivering exceptional client service and operational excellence.

Job Summary:

We are seeking a dynamic and highly organized Executive Assistant to support the Vice President of Client Services. As the right hand to the VP, this role will help coordinate client requests and manage action items for client accounts, coordinating the VP’s day-to-day operations, and ensuring seamless communication. We are looking for someone who can work independently, think outside the box, and deliver results in a fast-paced BPO environment.

Additional Information:

• Work Environment: This is a remote role for South African Citizens only, and prior experience in a remote work environment is preferred.
• Internet: Applying candidates must have fast internet and an available electricity backup system during loadshedding.
• Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST) Mon - Fri

Key Responsibilities:

• Provide executive-level administrative support to the VP of Client Services.
• Manage the VP’s calendar, including scheduling meetings and appointments.
• Set up and organize meetings, ensuring agendas are prepared and followed up on.
• Act as a key point of contact for clients, providing feedback and managing communications.
• Follow up on client requests and ensure tasks are completed promptly and efficiently.
• Maintain strong client relationships by providing exceptional service and timely communication.
• Handle confidential information with discretion and professionalism.
• Coordinate and assist with special projects as needed.

Requirements

Skills & Qualifications:

• English as a first language with excellent written and verbal communication skills.
• Strong administrative and organizational abilities with meticulous attention to detail.
• Highly tech-savvy and comfortable using various software and platforms.
• Ability to build and maintain positive client relationships.
• Self-motivated, quick learner, and able to adapt to new challenges.
• Capable of working independently and taking initiative.
• Strong problem-solving skills and creative thinking.

Preferred Attributes:

• Previous experience in an executive assistant or similar role is highly desirable.
• Ability to thrive in a fast-paced, client-focused BPO environment.

If you are not contacted within 14 working days, please consider your application unsuccessful.