Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Role overview

We are looking for a motivated and hardworking individual, with excellent organisational and interpersonal skills and a strong attention to detail. The successful candidate will have the ability to work quickly, efficiently and methodically and have in depth knowledge of operational & underwriting practices as well as an understanding of financial aspects, such as credit control & IBA.

We are looking for someone to join our energetic, fast paced and multifaceted organisation on a full time, permanent basis. We are keen to hire an individual who has strong analytical and problem-solving skills and is looking for their next challenge. This role has significant potential for career progression for the successful candidate. If you have the right ability, drive and attitude, then DUAL is the place for you!

This newly created position will support a key growth-area within DUAL as well as being a part of our operational structure, which is rapidly growing and will allow the opportunity to work within a small, fun and results orientated team. As a result, you will need to be able to adapt well to change, prioritise workload and manage multiple tasks.

Role responsibilities

• On-boarding of new underwriting teams (Lines of business & Offices) to the DUAL Target Operational Model.
• Assisting with the maintenance, compliance and effectiveness of the teams underwriting processes.
• Support the team during Binder set-up & renewals, more specifically with Binder testing and regulatory changes.
• Overseeing the accuracy of data entry for all lines of business within the team; providing a first-class service to the underwriting teams.
• Liaises with other teams within DUAL such as Credit Control, Finance, Audit, Compliance, Marketing and IT and acts on behalf of the underwriting team, as point of contact.
• Building strong relationships with carrier & broker partners.
• Assisting with system monitoring and changes on the underwriting and broking systems required for the new teams; to include system changes, testing & reporting.
• Main contact point for both Binder Brokers & Carriers.
• Managing the reporting of monthly income and debt, both inwards and outwards (bordereaux understanding required).
• Providing management information reporting.
• Proactively and collaboratively works with Underwriters and other stakeholders, responding to any queries concerning policies, pulling ad-hoc reports, when required.
• Monitoring of exception reporting with data entry & quality control.

Key requirements

• Ideal candidates will have previous working experience within Insurance operations; and the preferred candidate would have a good understanding of delegated authorities.
• Ideal candidates must have excellent communication skills both written and verbally
• Ability to work quickly, efficiently and methodically
• Ability to communicate new initiatives and ideas
• In depth knowledge of operational and underwriting practices
• A strong team player who is confident in their ability and also self-starting

Who we’re looking for

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Permanent