Software Developer II

Hi, I'm Aline Araujo, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

CSG International, as the one of the largest business support solutions (BSS) providers, provides solutions to a global client base. Join an elite team of IT professionals who are driven for success in finding innovative ways to solve problems for our company and clients. We respond to the complexity of a dynamic, convergent world with a flexible set of needs-based solutions, innovative new technologies and forward thinking that helps our clients solve business problems and identify new opportunities and revenue streams

We are looking for a Software Developer II who will:

• You’ll work within a cross functional agile team to develop new components in a highly iterative fashion. Involves close collaboration with product owners and other teams.
• You’ll review software implementation specifications and implement code to create test cases, test scripts and test data, establishing traceability and coverage between the test assets.
• You’ll independently conduct tests, record and report results with adherence to the company standards and procedures.
• You’ll develop software components that make up CSG’s core product using AWS, .NET, C# and SQL technologies.
• You’ll provide environment support, code support, and troubleshooting on production customer environments - resolving technical issues / error messages encountered in a live prod/cte environments.
• You’ll appropriately handle all customer issues including troubleshooting and providing feedback to the customer.
• You’ll resolve complex technical and operational issues.
• You’ll perform under minimal supervision on significate assignments.
• You’ll ensure compliance with SLAs and OLAs

Is this opportunity right for you? We’re looking for candidates who:

• A bachelor’s degree in Computer Science, Computer Engineering or a technically related field or equivalent experience.
• 4+ years of experience in software development with Java Scripting or Python (or Java)
• Hands-on experience with AWS (Lambda, Fargate Containers, DynamoDB, SQS, CloudWatch), and Web Services using REST, SOAP, etc.
• Experience with Agile Scrum
• Available to work in different business times (e.g. 1PM to 10PM) and on-call 24hs / 7 days (negotiable).
• Shift working hours, stand by support and working on weeknights / weekends / public holidays is required.

Differentiators:

• Kitewheel or similar customer journey management platform experience.
• REST API development and testing
• Customer experience journey management and mapping

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental and Medical
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

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Location(s):

CO.Bogota.Office