Learning Content Developer

Employment Type

Permanent

Closing Date

25 Sept 2024 11:59pm

Job Title

Learning Content Developer

Job Summary

Job Description

Connect with Telstra

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

People, Culture and Communications – Learning & Program Delivery oversees Learning and Program Deployment.

A taste of what the role entails:

As a Learning Content Developer, you will apply your broad expertise and knowledge of Learning content to deliver the following responsibilities:

• Building, engaging, informational, and visually compelling learning experiences.
• Working across teams to ensure that all training materials are consistent, up-to-date, and aligning with the larger team and company goals.
• Establishing positive relationships with SMEs and other partners to ensure learning experiences are designed to improve learner outcomes.
• Finding new ways to produce content that scales and resonates with our various audiences
• Using learning methodology to create, develop, and manage content projects through a prioritised backlog and achievable milestones
• Contribute to the development of learning initiatives which are cost effective, timely and meet agreed quality standards
• Set achievable and manageable milestones
• Work across the solutions team to manage stakeholder expectations throughout content development and adherence to timelines
• Develop training materials using varied authoring tools that are accessible and user-friendly
• Ensure quality assurance according to scope requirements and design standards
• Stay up to date with latest content development approaches, tools and modalities
• Deploy content in Telstra LMS according to scope
• During the content development process, verify information provided via reliable sources
• Ensure quality of content by review processes that include detection and correction of errors
• Maintains learning catalogue to ensure the content reflects the most relevant materials, regulations, and best practices.

To be successful in this role, you must have:

Essential Qualifications

• 2+ years of experience building and maintaining training materials.
• Experience with Articulate or other similar eLearning development software.
• Experience with eLearning training programming specifications and requirements (SCORM, AICC, Tin Can API) and how they interface with Learning Management Systems
• Experience with Adobe Creative Cloud (Premiere, Photoshop, and After Effects)
• Experience with Microsoft SharePoint
• Established methods for working with SMEs to refine learning content.
• Excellent written, verbal, and interpersonal communication skills
• Knowledge of eLearning course creation and design.
• Understanding of adult learning and instructional design principles.
• Strong organisational and communication skills.
• Ability to work collaboratively and independently when necessary.
• Ability to handle multiple projects with tight deadlines simultaneously.
• Ability to work with minimal supervision and demonstrate strong time management skills

Highly Desirable Qualifications

• Skilled in script writing
• Familiarity with art direction, video/audio editing, and interactive game/activity building
• Experience with Agile Instructional design
• Ability to handle complex projects and make decisions independently
• Ability to influence cross-functional teams of internal and external project contributors
• Ability to handle complex projects and make decisions independently
• Experience with learning evaluation and measurement, including survey administration platforms and tools
• Experience in development and evaluations of learning tools that extend beyond the learning content
• Experience in designing and building SharePoint sites

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

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We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process.

www.telstra.com.au/careers/diversity-and-inclusion or email us at DisabilityandAccessibility@team.telstra.com noting your preferred method of contact.