Client Connectivity Analyst

Key responsibilities

The Client Connectivity Analyst reports to the Head of Connectivity Services and:

• supports the provision of connectivity services (helping the team within the product life cycle)
• interacts with other divisions/departments/teams to ensure customer satisfaction;
• supports the team in designing or improving processes and procedures;
• supports the team in reaching the ISO 27001/20000 and 22301 certifications for Connectivity Services;
• supports the team to reach the revenues budget.

Required skills:

• Master’s Degree preferably in Telecommunications or Electronics Engineering or related topics/equivalent experience;
• At least 2 years of work experience in information technology with focus, possibly, on connectivity services (experience carriers and/or connectivity providers and/or datacenters is considered a plus);
• Experience in processes/procedures review
• Knowledge of ISO 27001/20000 and 22301 certification would be highly appreciated
• Fluency in both spoken and written English;
• Strong organizational and analytical skills;
• Good knowledge of Microsoft Office Package (Word, Power Point, Excel);
• Excellent team working attitude;
• Very good communication skills;
• Entrepreneurial attitude;
• Strong motivation;
• Enthusiasm;
• Being customer and result oriented;
• Creativity.

Euronext Values

Unity

• We respect and value the people we work with

• We are unified through a common purpose

• We embrace diversity and strive for inclusion

Integrity

• We value transparency, communicate honestly and share information openly

• We act with integrity in everything we do

• We don’t hide our mistakes, and we learn from them

Agility

• We act with a sense of urgency and decisiveness

• We are adaptable, responsive and embrace change

• We take smart risks

Energy

• We are positively driven to make a difference and challenge the status quo

• We focus on and encourage personal leadership

• We motivate each other with our ambition

Accountability

• We deliver maximum value to our customers and stakeholders

• We take ownership and are accountable for the outcome

• We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.