Senior/Executive

About Us

Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold. As at 30 September 2023, CLI had S$133 billion of real estate assets under management, and S$90 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA. Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

Job Description

You will be part of the Data Centre Operations team to assist the Data Centre Facilities Manager in managing the maintenance and day-to-day operations of the Data Centre, with the objective of achieving uninterrupted availability at all times and to ensure the fulfilment of our service commitment to customers. This role requires you to work on rotating shifts and weekends.

Responsibilities:

• Supervise vendors carrying out maintenance and repair works in the building.
• Carry out daily equipment inspections and checklists verification.
• Ensure that periodic maintenance works as performed by appointed vendors are executed satisfactorily & in accordance with agreed procedures
• Correct and timely provisioning of power and racks for customers.
• Process billing of completed Customers Service Requests
• Accept and process Equipment Delivery notices from Customers.
• Prepare customer monthly progress report and track status of deliverables.
• Consolidate, compute and process billing of monthly utility bill.
• Deal with Customer requests/complaints in an appropriate & efficient manner, or otherwise escalate to the next level of authority for proper action.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the Management.
• Maintain CAD drawings for Data Centre & MEP systems, and ensure all documentation is updated.
• Provide on-site 24x7 first level response to any M&E incident.
• Carry out daily operation and maintenance work orders/tasks safely and accurately.
• Provide Remote-Hands services to DC customers.
• Install, troubleshoot and de-install Cross-Connects cabling.
• Able to handle project fit-out and A & A works.

Requirements:

• Diploma in Electrical, Mechanical or Integrated Facility Design & Management or relevant discipline
• Relevant Data Centre Training such as Uptime Institute, DCD, EPI or CNET Data Centre courses
• At least 2 years of experience in working in similar role in critical environment facilities.
• Possess technical knowledge in facilities management preferably in Data Centre environment.
• Willing to do shift work and respond to onsite inquiries on 24x7 basis as necessary.
• Able to read electrical, mechanical and single-line diagrams and as-built drawings.
• Able to write SOPs, MOPs and EOPs correctly.
• Facility project planning and management is preferred.
• AutoCAD familiarity is desired.
• "Green" awareness, innovative, forward-thinking and employing environmentally-sound “green” practices.
• Effective report writing skills.
• Strong Customer orientation

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.