Engineer Principal

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Responsibilities Include:

• Drive a customer-focused culture throughout the organization.
• Single customer point of contact for all Quality-related issues from design into massive product.
• Owner of Coordination/resolution of all major customer quality issues.
• Coordinate FA and PRPs for major customer quality issues.
• Maintain and manage Customer Performance Process (Customer scorecards and QBRs and support quality/reliability meetings, etc.).
• Ensure 8-D Problem Resolution Process is thoroughly completed and implemented for all customer complaints.
• Facilitate all customer audits and drive all findings to closure (both internally and with the customer)
• Drive and lead RMA Cycle Time reduction
• Lead and partner with contract manufacturers to improve their quality performance resulting in improved operational results, reduced costs of poor quality, reduced risk of quality excursions and increased customer satisfaction.
• Develop and drive goals and actions to improve scores quarter over quarter.
• Develop and maintain Lean and Systematic continuous improvement plans and execute to due dates.
• Address Customer’s QAR specifications, quality contracts, quality surveys
  Provide closed loop feedback to other quality functions to prevent recurrences and for continual improvements.
• Development, implementation, improvement of Customer quality processes and procedures.
• Communicate and support Customer improvement initiatives.
• Regularly report and maintain all Customer Quality metrics and report to management as needed.

Require Qualifications:

• BS/MS degree in an Engineering discipline and semi-conduct related.
• Outstanding teamwork, interpersonal and communication skills
• +10 years of experience in a Technical Engineering/Quality Engineering role in High Tech Company and semi-conduct field experience is preferred.
• ASQ Quality Engineer and auditor certification, along with six sigma black belt certification is highly preferred.
• Experience in driving initiatives such as ISO 9001:2008, LEAN, Six sigma, 5S, and TQM
• Excellent computer and data mining skills with a strong background in SPC control methods

(JMP a plus).

• Ability to communicate clearly and professionally in English and Mandarin.
• Experience and proven success working with contract manufacturing models.
• Proven ability to drive improvements within those organizations.
• Effective and efficient problem-solving skills with the ability to multi-task and change course as necessary for the business.
• Ability to plan, prioritize, set goals, and manage multiple projects in a technical and business environment.

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.