Relationships Manager

The 1000heads Relationships Team is a powerful collective of social media obsessives and experts who manage influencer and creator relationships. You will work closely with a whole host of departmental specialists, from Accounts, Insights, Strategy, and Creative to deliver transformational social-first work for our clients.

We are looking for a Relationship Manager in either Los Angeles or New York.

Role

The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. This Includes: strategy, influencer engagement, content management, FTC monitoring, and measurement projections/reports.

Responsibilities

• Build client relationships; listen and understand individual client requirements and consistently meet if not exceed their expectations
• Build influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication
• Help lead Profiling briefs to ensure the team have a clear understanding of their target audience
• Responsible for ensuring the Profiling processes (briefing and approval) are adhered to
• Maintain a consistent understanding and competence on Profiling across all team members; identification and verification of Influential Voices
• Maintain an exceptional standard of all campaign engagement, including ethical considerations
• Work alongside the team to develop, innovative, and bring creative ideas and solutions to client campaigns
• Responsible for the timely response to all influencer and creator communications and on-going relationship maintenance
• Track budgets, manage invoices, administer legal agreements and ensure compliance
• Oversee event and activation planning, execution and performance
• Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes
• Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with
• Ensure that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure

Requirements

• 4-6 years account handling or influencer management experience required
• Agency and equivalent experience
• Knowledge of the influencer landscape a must
• Excellent verbal and written communication skills
• Social Platform proficiency
• Understanding of complex information with a problem-solving approach
• Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role
• Ability to work calmly, efficiently and professionally under pressure
• Ability to interact with people at all levels, demonstrating tact, diplomacy, discretion and maturity
• Meticulous attention to detail and excellent organizational and time management skills
• Passionate, energetic and confident
• Team-player
• Proficient in Microsoft Office – Word, Excel & PowerPoint

Benefits

What you get

• Great benefits offerings including Medical, Dental, Vision, HSA/FSA, Commuter Benefits, Life Insurance and 401K with match, just to name a few!
• Generous time-off package, including the last week of the year off
• Wellness & development stipends
• Flexible working environment
• Plus, much more!

Salary Range: $80,000 - $95,000. Salary will depend on past experience and seniority in the role.

About 1000heads

1000heads is a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world. We deliver social & influencer campaigns to our US roster, which includes Google, San Pellegrino, Keurig, SAP, Supercell, Ancestry, and more!

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit www.1000heads.com