Business Analyst

The Business Analyst is part of the Strategy & Transformation Office (STO), reporting into the Transformation Lead for the Business Intelligence and Benchmarking program. As a Business Analyst, you will be responsible for bridging the gap between business needs and data-driven solutions.

Business Analyst

Company

A.P. Moller-Maersk (Maersk) is a worldwide transport and logistics company with offices in around 130 countries and with global headquarters in Copenhagen, Denmark. Maersk is listed on the Copenhagen Stock Exchange. Maersk employs roughly 95,000 people and generated total revenue of 51 billion USD in 2023. Maersk is currently undergoing a complex transformation from having been a relatively diversified conglomerate to becoming a focused transport and logistics company.

APM Terminals (APMT), a maritime terminal operator and core business unit of Maersk, operates one of the world’s most comprehensive port networks, which is uniquely positioned to help both shipping line- and landside customers grow their business and achieve better supply chain efficiency, flexibility and dependability to compete and win in world markets. The APMT team of 23,000 industry professionals across 42 countries and spanning five continents, is focused on providing customers with the most advanced terminal technology, equipment and operations in the industry across a network of +75 ports. In 2023, APM Terminals generated revenues 3.8 billion USD and carried out 40 million TEUs.

APMT is, like Maersk, undergoing an all-encompassing transformation from a multi-local, loosely coupled portfolio of individual terminals towards an integrated, best-in-class global terminal operator and stevedore. We casually refer to the journey as ‘from freestyle to franchise’. The transformation involves developing and rolling out APMT’s Way of Working, built around a common operating system founded on Lean principles. It also entails a fundamental overhaul of our (digital) enterprise architecture to enable data-fueled business decisions, and cross-pollination of standard processes across our operations, including automation. Finally, the transformation aims to embed a culture of joint problem solving, (local) entrepreneurship and a collaborative mindset across our organization, including strong(er) linkages between our HQ- and frontline teams.

Business Analyst in the Business Intelligence & Benchmarking program

The Business Analyst is part of the Strategy & Transformation Office (STO), reporting into the Transformation Lead for the Business Intelligence and Benchmarking program. As a Business Analyst, you will be responsible for bridging the gap between business needs and data-driven solutions. Your role is to be a partner to the business, in which you will collaborate with business stakeholders to understand what drives value and assess indicators and data models for this. You will need to create an understanding of operational or business processes, develop models to represent this, and analyse data to create actionable insights. You will also work together closely with our data delivery teams to co-create what our data products need to look like, translated from business and technical requirements you help create. Lastly, together with the team, you will need to work together to contribute to the broader roadmap of data-driven value identification across the business, contributing to the project plans and initiatives to achieve this.

This position requires a mix of strong analytical & logical thinking, business acumen, problem solving, data analysis skills and project management, as well as stakeholder management, soft skills and the ability to frame up, execute, and drive resolution to complex issues. This is a dynamic, fast paced role that involves simultaneously seeing the bigger picture along with the small pieces that are critical to success.

We are looking for

• A passion for working with business stakeholders in identifying value and improvement initiatives
• A strong analytical mind that can navigate complexity in operations and business, can distil priority areas, and can simplify this into a problem statement and (data-driven) solution plan
• Someone that utilizes data-savviness to think through use-cases and ensure that data solutions align with business and operational needs
• Someone with strong data analysis and modelling skills that can easily extract key insights and is able to spot key patterns in information. Proficiency in data analysis tools & techniques (Excel & SQL, data-querying or similar, advanced techniques are a plus)
• Someone that can present and visualize these insights in a logical and comprehensible way that helps drive actionable insights and supports business decisions. Proficiency in presentation, visualization and insights tools & techniques (Powerpoint & PowerBI or similar)
• Flexibility with the ability to manage multiple topics and projects simultaneously and take ownership and responsibility of projects, with the tenacity to see them through
• A collaborative team player that is hands-on with a can-do attitude and proactive
• Strong interpersonal and communication skills (both verbal and written). Possess empathy, personal tact, and multi-cultural understanding
• Strong project management skills, with experience in creating and managing project plans
• Familiarity with agile way-of-working and defining technical and business requirements
• A minimum of 4+ years work experience in a similar capacity, experience in generating or working with data-driven insights, and working with business and operational processes definition and analysis
• Consulting experience is a plus
• Experience with the logistics, transportation, or mining industry is a plus – experience in working with large complex (blue chip) companies is a must
• English fluency written and spoken, and international work experience is beneficial
• Based in the Netherlands, but willingness to travel
• Master’s degree in e.g., Math, Physics, Engineering, Econometrics, Finance, Business Administration, or similar

Research shows that while male candidates feel confident enough to apply when they meet about 60% of the requirements, female candidates only apply when they tick every box. So if this role has your name on it, but you’re not sure about the criteria, we still want to hear from you.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.