Shopify Coordinator

Our client is a surf retailer that specialises in wetsuits and surf accessories. They are a 39-year-old business (brick and mortar) shop that is now in a fast growth phase and has become a major online retailer for the surf category.

They are now looking to hire a Shopify Coordinator who will be responsible for the day-to-day management of their Shopify Online channel.

Job Responsibilities:

• Oversee the day-to-day operations of the Shopify online store, ensuring seamless functionality.
• Manage and optimise product listings, creating new entries with a focus on SEO best practices.
• Import seasonal SKUs, barcodes, products, and images using supplier data.
• Regularly update and customise Shopify store themes to maintain a fresh and engaging user experience.
• Manage promotional content, including discounts and offers, and ensure timely updates across the store.
• Implement on-page SEO updates and technical data as provided by SEO specialists.
• Generate purchase orders in Stocky based on supplier POs or invoices.
• Prepare weekly reports on stock levels, highlighting low or out-of-stock items to maintain healthy inventory.
• Draft purchase orders for replenishing out-of-stock items.
• Provide chat support, handling customer inquiries from platforms like Facebook and Instagram.
• Assist in managing social media and EDM campaigns through Klaviyo, when necessary.
• Perform various administrative tasks as needed.
• Bonus: Knowledge of basic Shopify Liquid programming is a plus.

Requirements

• Extensive experience with Shopify, including administration, themes, and inventory management.
• Ideally holds qualifications in eCommerce, Online Marketing, Business Administration, Product Management, or Product Marketing.
• Minimum of 2 years of experience working with Shopify, social media marketing, and email marketing.
• Advanced proficiency in Shopify.
• Intermediate skills in Microsoft 365.
• Basic knowledge of Klaviyo and project management software like ClickUp or MS Project.
• Strong attention to detail, proactive problem-solving skills, and the ability to manage projects independently.
• Excellent verbal and written communication skills.

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)