Senior Tech Analyst

Job purpose:

This role may be site or centrally based and will provide technical analysis and development of solutions in support of the Manufacturing processes and will manage the deployment, testing, validation, performance, operations and continuous support and improvement of all MSAT, Engineering and Manufacturing applications within each Manufacturing Excellence and Quality and Lab Product team.

This role requires a balance of business process understanding and technical breadth and an ability to operate in a flexible and agile way to drive efficiency and improvements to the Manufacturing, MSAT, Engineering and Quality and Lab Products.

The role has increased complexity of geographies, user bases (internal and external to GSK) and a large mix of technology and business process understanding.

Your responsibilities:

Dev Focused:

• You lead development and delivery of platform / product strategy
• You manage vendor partnerships and relationships with non Tech teams
• You lead delivery of major platform deployments / expansion
• You lead development of new products / features / fixes / technical solutions
• You provide 2nd and 3rd line support for Manufacturing Excellence Products
• You manage the interactions with innovation teams and the communication / inclusion of the sites
• Identification of opportunities and delivery of solutions to improve products, systems, interfaces, business processes and performance by effectively exploiting technology to meet business objectives.
• You ensure continuity of business execution through ensuring applications within Manufacturing Excellence Products are:
• You fit for purpose (e.g. easy to use and reliable) and support the evolving business processes
• You are cost effective – Total cost of ownership is at an optimal level
• You meet an agreed Risk Profile (e.g. aging of technologies, controlled regarding regulated applications, aligned with business continuity).
• You leas in troubleshooting applications across multiple technology domains, products and business areas.

Ops Focused:

• You manage operational issues across site(s) or node(s) in the Supply Chain
• You engage with site tiered accountability process; and participate in Tech Performance Management processes
• You provide 1st line support for Manufacturing Excellence Products
• You manage the Site product instance monitoring & backlog requests (demand profile)
• You drive service optimisation for Manufacturing products at a site level
• You manage local manufacturing / quality partnerships (own & manage elements of Risk, Quality and Compliance management)
• You identify value and improvement opportunities (understands the products to maximise the value created through those applications for site and ensures effective use of them)
• You lead feature release co-ordination / installation
• You lead Site product instance configuration and deployment, enable continuous deployments and improvements
• You control Lifecycle Management for services owned by Site Tech
• You lead Site / Supply chain aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle
• You lead in troubleshooting of applications across multiple technology domains, products and business areas.
• You provide ‘Technical’ and ‘Business awareness’ support to the Site Tech team to enable the appropriate definition and priorities of Tech Systems for the Site

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Graduate in science, engineering, computing or similar level vocational qualification in technical discipline. (Computing, Networking, Security, Engineering, Applications & software)
• At least 5 to 6 years of experience in a similar role
• Fluent in French and English
• Strong conceptual thinking, modelling, analytical and problem-solving skills, strong interpersonal and communication skills
• Strong relationship building, team working and influencing skills
• High learning agility - ability to learn and adapt to new concepts, systems, and software independently and quickly
• Experience in a manufacturing environment with a good understanding of manufacturing principles and practices.
• Comprehensive knowledge and understanding of the Systems Development Life Cycle
• Good knowledge and understanding of IT systems and how they apply to supported business areas.
• Knowledge of systems/software development methodologies and system architectures
• Good communications in English, sufficiency to build and maintain organizational support
• Experience in support and / or development of IT systems
• Must be able to work with minimal supervision. Ability to plan own work to meet objectives, and to work independently.
• Experience in working with relational Databases (e.g. SQL Server or Oracle) and the ability to develop SQL queries
• Knowledge of MS Windows Operating Systems, MS SQL Server Databases
• Knowledge and experience in supporting Manufacturing shop floor systems.

Preferred qualifications:

If you have the following characteristics, it would be a plus:

• Holder of ITIL Foundation certificate
• Experience with Validated Computer Systems
• Knowledge and understanding of information security risks, corrective and preventative measures and threat management
• Experience in working with OPC technology, Computer Programming and Interfaces, Automation Systems
• Holder of IT project management qualification
• OE Green Belt certification / demonstrated application of working with Six Sigma/Lean Sigma processes and tools.
• VFQ Level 1 Certified
• Defines, develops and deploys appropriate solutions and designs to drive efficiency and value to the Manufacturing Products and in response to business needs
• Provides technical support to in the resolution of issues impacting manufacturing operations
• Leads Root Cause Problem Analysis to identify and resolve underlying issues
• Develops and maintains ongoing relationships with key stakeholders, vendors, sites, to understand, deploy and maintain solutions.
• Liaises with other roles within and outside of the Site Tech organization to ensure systems, services and initiatives are deployed effectively to the site and / or supply chain
• Deputizes for the Site Tech Manager as necessary.

#Li-GSK #GSKVaccines

If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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