Network Engineer

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Requisition #: 416

Job Title: Network Engineer

Location: 875 N Randolph St. Arlington, Virginia 22203

Clearance Level: Active DoD - Top Secret

Required Certification(s):

- CCNA Security or Security+ with CCNA certification (or able to obtain within 6 months of hire)

- VMware virtualization experience (certification is preferred))

SUMMARY

Agile Defense LLC provides all IT support, software development, Network and Systems Engineering, and Service Desk Technician support to the Air Force Office of Scientific Research (AFOSR). This is a small (250+ user) operation that plays an important role in the advancement of basic Scientific research for the US Air Force and Space Force. The specific mission of AFOSR is to identify opportunities for significant scientific advancements and breakthrough research around the world, and to bring together researchers and resources to advance revolutionary basic research for Air Force needs. Agile Defense provides the software solutions development and support, and IT operations and infrastructure (on-prem and cloud) to support that mission.

This position will provide hands-on planning and execution of network and system operations, to include on-site IT system management, network architecture and operations, CISCO Identity Services Engine configuration, and VOIP phone telecommunications support. It requires a holistic view of IT support where the engineer is involved, and has input, with all aspects of IT operational support, to include network management, system administration, server virtualization (via VMWare), mobile device management, Windows OS, and mobile device management. This position, however, will have primary focus on on-premises network management and administration.

JOB DUTIES AND RESPONSIBILITIES

This position will lead a team of 3 system and network engineers to provide hands-on planning and execution of system and network operations, to include onsite IT systems management, network operations, and VOIP telecommunications support. It requires a holistic view of IT support to meet the IT infrastructure needs of the organization.

Responsibilities:

Installation, configuration, and maintenance: Install, configure, and maintain systems hardware and software, including physical and virtual servers, storage, databases, and applications.

Troubleshooting: Research, troubleshoot, and resolve problems with systems, including permission/access management, data backups and recovery requests, identity management, end-point connectivity, and internet issues.

Network Operating Systems: Install, configure, and maintain network operating systems to adhere to Department of Air Force (DAF) policies and guidelines and best practices.

Virtualized Network Resources: Configure and maintain virtual servers to support internal applications, systems, and user data storage using VMWare vSphere 7/8.

Wireless Network Support: Oversee the maintenance and enhancements of wireless network capabilities to support laptop and mobile device support for AF-owned IT devices.

Security: Ensure that all systems and endpoints adhere to cyber security standards, baselines, and patches.

Information Assurance: Ensure that all system configurations and user data is secured, backed up, recoverable in accordance with data retention and availability policies set by the local IT leadership.

Status & System Reports: Run reports on system/network performance and prepare administrative status reports as required.

Documentation: Write training/policy documentation for IT Support staff, and coordinate with team to ensure system documentation is complete and reviewed periodically.

Architecture: Propose and implement system/network architecture to meet the business and technical requirements established by the AFOSR IT leadership, including new tools, techniques, monitoring, and compliance.

Project Management: Plan, provide oversight, risk management, and support for the execution of Systems and Network engineering operations, projects and initiatives.

Process Improvement: Lead process improvement initiatives.

New technologies: Coordinate with Department of Air Force (DAF) and AFOSR IT leadership to determine new technologies and enhancements for company IT systems.

Dept of Air Force IT Guidelines: Ensure systems, processes, and methodologies follow DAF guidelines.

SUPERVISORY DUTIES

· May have leadership/supervisory duties of a small Network Operations team (2-3 people)

QUALIFICATIONS

Required Certifications

- CCNA Security or Security+ with CCNA certification (or able to obtain within 6 months of hire)

- VMware virtualization experience (certification is preferred))

Education, Background, and Years of Experience

10+ Years Experience

College Degree in related Field (Computer Science, Information Science, Cyber Security, etc).

ADDITIONAL SKILLS & QUALIFICATIONS

Required Skills

· Excellent written and verbal communication.

· Knowledge and experience in implementing/support CISCO Identity Services Engine (ISE) functionality and 802.1x compliance

· Strong knowledge and experience with Windows 10/11 support, Microsoft Windows Server 12/16/19

· Ability to provide hands-on support of system and network operations as needed.

· Critical thinking skills.

Preferred Skills

· Team leadership experience

· Understanding/experience in Cloud architecture, security, and implementation

· Experience with Remedy or ServiceNow IT support modules

· Knowledge/Training in ITIL processes

· Familiarity with DoD Instructions (DODI) and Air Force Instructions (AFI) and Manuals (AFMAN)

· RSA Authentication manager experience

· Cisco Unified Call Manager experience

· Wireless network support

· SharePoint familiarity

· Microsoft Teams experience

WORKING CONDITIONS

Environmental Conditions

· Possible off-hours work to support releases and outages. General office environment with a fast-pace ops tempo. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Strength Demands

· Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

· Stand or Sit; Walk; Use Hands / Fingers to Handle or Feel; See; Push or Pull

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

Happy - Be Infectious.

Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.

Helpful - Be Supportive.

Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.

Honest - Be Trustworthy.

Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.

Humble - Be Grounded.

Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.

Hungry - Be Eager.

Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.

Hustle - Be Driven.

Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)