Business Analyst

Job title: Business Analyst
Job type: Contract
Duration: 3 months

Location: Manchester M22 (Remote working available)

Hours: Monday to Friday, 37.5 hours, 9am to 5.30pm, 60-minute lunch

**Rate: Competitive

About BCN:

BCN is a leading managed IT services provider based in the United Kingdom, specialising in delivering cutting-edge technology solutions across various sectors, including cloud computing, cybersecurity, and data management. We’re proud to have a strong Glassdoor rating, a reflection of the dedication and feedback from our amazing team.

Our core values of integrity, accountability, efficiency, communication, and teamwork shape everything we do. We foster a culture of openness, where collaboration is key. At BCN, we achieve success through collective effort!

Focus of the role:

The BA role is pivotal in ensuring that the customers’ requirements are understood, clear and feasible. Our BA will ensure we continue to deliver software solutions which meet our customers defined and validated business needs within stated commercial, quality and time constraints.

You will gather requirements from end users and stakeholders via requirements gathering and processes modelling workshops; conduct requirements analysis and verification; develop use case scenarios and process flow diagrams; participate in peer reviews and help create prototypes and wireframes to assist with the development of software solutions. You will also help support the test strategy and plan to ensure appropriate and efficient coverage as well as managing the user acceptance criteria and testing efforts.

Responsibilities:

• Work with client stakeholder and development team to ensure that suer stories are clearly defined, delivered, and approved for deployment
• Translate business requirements into detailed system requirements and technical design specifications
• Investigate, model, define and document required business processes
• Carry out requirements analysis for change requests including requirements gathering and participating in workshops to understand project objectives and scope
• To work with other Software Solutions Architects and other stakeholders to develop realistic solutions to business requirements, considering budgets, timescales, and costs
• Support the development of training and implementation material
• Assist in system, integration and user acceptance testing
• Participate in project sprint planning and collaborating with the PMO when appropriate
• Formulate and own any product backlog

Requirements

Person, Skills & Experience:

• 3+ years of technical business analysis experience, preferably in a consulting environment
• Enthusiastic and motivated personality. Someone who really cares about what they do and the contribution they make
• Experience working with process modelling methodologies
• Experience of using cloud-based requirement management tools such as Azure DevOps, Jira, etc.
• Experience of system testing and creating test scripts
• Experience of ITIL processes and standards
• Excellent communication and interpersonal skills – able to liaise with stakeholders at all levels in both the client’s organisation and BCN
• Strong analytical and problem-solving skills
• Ability to work on own initiative
• Ability to work under pressure and manage conflicting priorities
• Be flexible and adaptable, able to work on multiple projects at any one time
• Experience working within Scrum or other agile teams
• Demonstrate a very high level of customer service and empathy to the customer issues delivering solutions while working within budget